Translator Reviews ( Japanese → English )
Rating: 44 / Native Japanese / 0 Reviews / 27 May 2016 at 23:34
取引ナンバー222114895972に関しまして、バイヤーに返金をする運び取引を進めたつもりでしたが、
バイヤーからまだ返金されていないというメールが届きました。
eBay上では正しい手順で進めたつもりでしたが、何が原因なのでしょうか?
Paypalでもステータスが保留となっております。
大変ご迷惑をかけて申し訳ございません。返金の手順を踏んだのですが何かが間違っているようです。
今EbayとPatpalに問い合わせています。24時間以内に回答があるらしいのでしばらくお待ちください。
Regarding the transaction number 222114895972, I think I have made the arrangement of refunding to the buyer, nut I received a mail from the buyer, saying that the buyer has not received the money.
I think I followed the correct steps on eBay, but can you tell me what is the root cause for this?
On Paypal, the status is recorded as suspended.
I am very sorry for having bothered you a lot. I followed the steps for refunding, but it seems something was wrong.
Currently I am inquiring to eBay and PayPal. I think they will respond within 24 hours, so please wait for a while.