Translator Reviews ( Japanese → English )

Japanese

こんにちわ
いつもビジネスのサポートをありがとうございます
バイヤーとの経過報告です
先日私から提案しました
内容は以下です
本来私のショップは返品を受け付けていません
ただ今回は特別に返送して頂ければ
到着後、返金対応します
現在、バイヤーからの返答を待っている状況です
宜しくお願いします


今回は私のショップをご利用頂きありがとうございます
評価を見たところ今回の取引で
何か問題があったか心配になりました
商品は入金の翌日に発送しましたが
どんな点が問題でしたでしょうか
教えて頂けると助かります

English

Hello
Thank you for always supporting our business.
This is a report on the progress with the buyer.
Below is the content of my suggestions.
We originally don't offer refunds but this time will be an exception provided that you send us your item as soon as possible. Once we receive your package, we'll give you the refund.
Currently we are waiting for a response from the buyer. Thank you very much.

Thank you for always using our store.
As I looked over your review, I was wondering whether you had any problems with it.
We sent the item the day after we received your payment but could you elaborate on the reason for the review?
If you could let me know, that would be helpful.