Translator Reviews ( English → Japanese )

Additional info: 、

English

The seller has been notified that the item you have received was not as described and that you have opened a case in the Resolutions Center. Here are the next steps:


The seller has a maximum of 7 days to respond to the case with a resolution. The resolution could include a full or partial refund or the seller may send you a replacement.

If you are not able to work out a resolution with the seller, you need to escalate the case to eBay customer support to make a final decision.
For most items you can expect a final decision, and if we find in your favour, a refund within 3 days of making our decision.

Japanese

説明とは違う商品が届いたとあなたが問題解決センターに報告した件、売り手に通知致しました。次のステップはこちら：

売り手に与えられた問題解決の猶予は最大7日間です。全額または一部返金、もしくは代替品を送る、という解決策があります。

売り手との交渉が上手く行かない場合は、eBayカスタマーサポートまでご連絡ください。
解決に全力を尽くしますし、お客様のご協力をいただければ、解決策決定から3日以内に返金致します。