Translator Reviews ( Japanese → English )

Japanese

ズームが動作しないとのことで大変申し訳ございません。
検品時にこちらで発見できなかったか、郵送時に故障した可能性があります。
ご迷惑をおかけしたことを深くお詫び申し上げます。
初期不良として返品・返金のご対応とさせてください。
お手数で恐縮ですが下記住所まで商品をご返送くださいませ。商品が到着次第、全額ご返金対応とさせていただきます。返品時の送料に関しても金額を教えていただければpaypalよりご返金させていただきます。
お手数をおかけいたしますが、よろしくお願いいたします。

English

We are sorry to hear that the zoom function didn't work.
There are possibilities that we could not find that failure in our inspection, or it broke while being shipped by post.
We sincerely apologize for this inconvenience caused to you.
Let us deal it as an initial failure, and we would like you to return the product so that we can refund the money to you.
We are sorry to trouble you, but please send it back to us at the following address. We will fully refund you as soon as we receive it.
Please let us know the shipping cost you pay to return it then we will refund it to you via PayPal.
Once again, we are terribly sorry to inconvenience you, but we appreciate your cooperation.

Reviews ( 1 )

ozsamurai_69 rated this translation result as ★★★ 26 Sep 2014 at 00:24

original
We are sorry to hear that the zoom function didn't work.
There are possibilities that we could not find that failure in our inspection, or it broke while being shipped by post.
We sincerely apologize for this inconvenience caused to you.
Let us deal it as an initial failure, and we would like you to return the product so that we can refund the money to you.
We are sorry to trouble you, but please send it back to us at the following address. We will fully refund you as soon as we receive it.
Please let us know the shipping cost you pay to return it then we will refund it to you via PayPal.
Once again, we are terribly sorry to inconvenience you, but we appreciate your cooperation.

corrected
We are sorry to hear that the zoom function didn't work.
There is the possibility that we did not find that failure during our inspection, or it broke while being shipped.
↵
We sincerely apologize for this inconvenience caused to you.
Let us deal with it as an initial failure, we would like you to return the product so that we can refund the money to you.
We are sorry to trouble you, but please send it back to us at the following address. We will fully refund the funds to you as soon as we have received it.
Please let us know the return shipping costs and we will refund it to you via PayPal.
Once again, we are terribly sorry to inconvenience you, but we appreciate your cooperation.

[[deleted user]]

ozsamurai_69, thank you very much for your review. It helps me a lot!