Translator Reviews ( Japanese → English )

Japanese

不快な思いをさせてしまい大変申し訳ございません。
再度発送履歴を確認させて頂きましたが、すでに弊社発送済みにはなるのですが
税関にて止まっている或いは発送過程にて商品が紛失されてしまっている状況でございます。
この度トラッキングNoにて追跡できないsal便でのサービスにて発送しており、これ以上調査することができず、いつあなた様へ商品がお届けできるか確認ができない状況にございます。

おっしゃる通り、数か月経過していることも考慮いたしまして、
返金対応をさせて頂けたらと存じます。

English

I apologize for making you feel uncomfortable.
I checked the shipping log again, but it was already shipped from our company.
It should be stopped at customs or get lost somewhere during being shipped.
Since it was shipped via SAL package that doesn't provide the trucking service, I am afraid that I couldn't truck it anymore and couldn't inform when you will receive it.

As you claimed, I am concerned that a few month has passed, and I will refund you.

Reviews ( 1 )

yoppo1026 rated this translation result as ★★★★ 11 Sep 2014 at 15:58

original
I apologize for making you feel uncomfortable.
I checked the shipping log again, but it was already shipped from our company.
It should be stopped at customs or get lost somewhere during being shipped.
Since it was shipped via SAL package that doesn't provide the trucking service, I am afraid that I couldn't truck it anymore and couldn't inform when you will receive it.

As you claimed, I am concerned that a few month has passed, and I will refund you.

corrected
I apologize for making you feel uncomfortable.
I checked the shipping log again, but it was already shipped from our company.
It should be stopped at customs or get lost somewhere during the shipping.
Since it was shipped via SAL package that doesn't provide the trucking service, I am afraid that I couldn't truck it anymore and couldn't inform when you will receive it.

As you claimed, I am concerned that a few month has passed, and I will refund you.

Good translation!!