Notice of Conyac Termination

Translator Reviews ( Japanese → English )

Rating: 52 / 0 Reviews / 29 May 2014 at 06:09

[deleted user]
[deleted user] 52 Ako ay isang Hapon na nakatira sa Pinas.
Japanese

こんにちは

私たちが考えるにはアカウントがサスペンドされた原因はネガティブフィードバックの多さだと思っています。その理由の多くが商品が届くのが遅いといったものです。(調べてもらえれば分かると思いますが、Amazonの配送予定日内には届いているものもあるのですが、お客様には遅いと感じているようです。)
私たちにはその改善の準備が出来ています。さらに届くのが早い発送方法で送ろうと思っています。

どうすればアカウントが再開できるのか教えてください。

それ以外に何かありましたらご連絡ください

English

Hello,

The causes that you have suspended our selling privilege, we think, were because of many negative feedbacks.
Most of negative feedbacks are the delay in deliveries. (If you review those feedbacks, you might notice that the items were delivered within Amazon’s expected delivery date, but buyers still felt those were late.)
Now, we have prepared ourselves for improving that issue. We will use faster shipping method for the delivery.

We appreciate if you would guide us to reinstate our selling privilege.

If you have any inquiries, please feel free to contact us.

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