Translator Reviews ( Japanese → English )

Additional info: Thank you for your email. I have provided the photo of the only item received for package ID 551-1916 from Dugan Racing Enterprises on 8 March as we did not receive brackets which would have been logged in separately if included in your package. I would recommend contacting the merchant directly. I apologize for the inconvenience.

We are always looking for ways to improve our services and look forward to serving your future shipping and shopping needs.

Please let me know if there is any way I can be of assistance.

Sincerely,
への返事です。


「xxxxx」の部分は
Hello
I personally packed the bumper INCLUDING THE BRACKETS.
I wrapped the brackets in some flat cardboard. you may have tossed the brackets if you thought it was only packing material but they are heavy for their size so I doubt you could have overlooked them.
I hope you find them because I only had those two.
thank you
です。

Japanese

直接問い合わせたところ、下記のとおり返事がありました。

「xxxxx」

おそらくBracketsはMYUSのスタッフが捨ててしまった
もしくは、
日本への輸送中に紛失したかのどちらかだと思います。
なぜなら、私が一つ目の荷物を受け取ったとき荷物にバンパーのみが入っていましたが、梱包がかなり破れていました。
一つ目の荷物にも二つ目の荷物にもBracketsは入っていませんでした。

English

I made inquiry directly and received the following answer.

「xxxxx」

So, I think a staff of MYUS tossed them or they lost them during they transport them to Japan. I say it because when I received the first package, I found only a bumper in it, but the packing of the bumper was seriously damaged. I did not find the brackets neither in the first package or in the second package.