Translator Reviews ( Japanese → English )

Japanese

我々は御社の写真に従って商品を販売していました。
しかしこの商品は写真と商品名がマッチしていませんでした。
我々は上記の件をお客様から連絡をいただき、迅速に商品の取り下げ、お客様への返金を致しました。
しかし上記のような評価をいただきました。
これは非常に残念で、納得できません。
我々は今までの評価を見ていただければ分かる通り、お客様の満足を第一に取り組んでおります。評価の削除をお願い致します。
またこの商品情報を迅速に修正して下さい。他のセラー・バイヤーが同じ被害にあう可能性があります

English

We were selling products according to the pictures your company provided.
However, in the case of this product, the picture didn’t match with its product name.
We received a message about above problem from our customer and we immediately withdrew the product and gave a refund to the customer.
However, we received a review as above.
It is very unfortunate and we are not happy about it.
As you can see from the review we received, customer satisfaction is our number one priority. We would like you delete the review for us.
Also, please correct the details of this product as soon as possible. Other sellers and buys may suffer a same problem.