Translator Reviews ( Japanese → Native English )

Japanese

まず、○○の数量に関しては、こちらの確認ミスです。
ちゃんと２個届いていました。
その点に関して謝罪します。

しかしながら、○○の色に関しては注文の際に確かに指示を出しています。

そちらのミスなので15% restockingが掛かるのは納得できません。
私は○○６個分の全額返金を求めます。

ebay側とPaypal側にも返金の申し立てを考えています。

私はネットショップを運営しており、これからも○○を多く購入する
予定があります。

今後の取引とあなたの評価の為に、誠実な対応をお願いします。

English

Firstly, regarding the "oo" quantity issue, it was a counting error on our side. We correctly received 2 pieces. We apologize for any confusion.

However, regarding the color of "oo", we have given instructions at the time of order.

As it's an error on your end, we are not satisfied with having to pay a 15% restocking fee. As a result, we request you to refund the total amount for 6 "oo".

We are also considering to issue a refund report notification to ebay and Paypal.

We run an online shop and I intend to purchase many more of your "oo" in the future.

For the sake of our future transactions and your trading reputation, we hope that you will sincerely support us in this matter.

Regards,

[自分のお名前]

Reviews ( 1 )

katrina_z rated this translation result as ★★★★ 29 Mar 2013 at 03:54

This is a good translation that is clear and easy to understand. However, one thing that I would point out is that this translator should be careful with keeping the subject the same. Since it's a business, "we" is a good term to use for the subject. However, in the sentence "we run an online shop and I intend to purchase many more of your "oo" in the future" it's a little jarring for the plural subject "we" to briefly become the singular "I" and so it would have been better for it to remain as "we."