Translator Reviews ( Japanese → English )

Japanese

注文した商品について、1週間前に発送連絡が来てからステータスが「Your order is being processed」のまま変わらない。

先程チャットで問い合わせをさせて頂き、倉庫の担当に確認し別途メールにて連絡を頂ける事にはなっているが、できれば今週中に商品が欲しいため、本日または明日にはDHLに荷物を引き渡して欲しい。
本日または明日にDHLに引き渡しが難しい場合でも、商品のキャンセルは考えていないので、できる限り早く到着するよう手配して欲しい。

English

The status of the ordered item remains "Your order is being processed" since receiving the shipping notification a week ago.

I sent an inquiry via chat earlier, and the reply was that they'll confirm with the person in charge of the warehouse and get back to me by e-mail separately. However, I hope to receive the product within this week, so please hand over the package to DHL today or tomorrow.
Even if it is difficult for you to deliver the package to DHL today or tomorrow, we are not considering canceling the order. So, please help to make an arrangement to let the package arrive as soon as possible.