Translator Reviews ( Japanese → English )
Rating: 44 / Native Japanese / 0 Reviews / 07 May 2021 at 19:51
Japanese
ご連絡ありがとうございます。
クレジット会社に確認したところ、海外からの取引に対するセキュリティロックがかかってしまったとのことでした。
現在はロックを解除しましたので、もう一度決済を試していただけませんでしょうか?
お手数をおかけして申し訳ございません。
English
Thank you for contacting me.
I checked with my credit card company and they said that the security lock for transactions from overseas has been applied.
I have now unlocked it, so could you please try the settlement again?
I apologize for any inconvenience this may cause to you.
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Additional info:
海外の決済ができなかったことに対し、下記の英文メールが届きました。
それに対する回答の翻訳をお願いしたいです。
We have tried to charge your card for the amount of £938.27, however the transaction has been declined.
Please can you advise urgently as your orders are now being held.
それに対する回答の翻訳をお願いしたいです。
We have tried to charge your card for the amount of £938.27, however the transaction has been declined.
Please can you advise urgently as your orders are now being held.