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  4. Hello. Please inform the current stat...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] Hello. Please inform the current status of USPS insurance application. Also,...

Original Texts
こんにちは。現在、USPSの保険の申請はどのような状況なのか教えてください。
あと、今後どのような流れになるのかを教えてください。（荷物の発送、返金のタイミングなど）

また、いまさらですが、この商品は保険に入っているのでしょうか。
保険の上限金額は全額でしょうか？

大変申し訳ないのですが、購入してから45日以上過ぎてしまうと
ebayのResolution Centerに申請を行えなくなりますので、申請しました。
これは、万が一の事態に備えて行ったことです。 私はあなたを信用していますし、あなたの対応にはとても満足しています。
気を悪くしたら誤ります。
45日過ぎると申請できなくなるので、どうかわかってください。
問題が解決したらば、すぐに申請を取り下げます。
brother346
Translated by brother346
Hello. Please let me know what kind of situation the application of the insurance of USPS is now.
In addition, let me know how the flow of the procedure will be.
(the timing of the shipment, repayment, etc.)

In addition, it's too late to ask you, but does this product have an insurance policy?
Is the upper limit amount of money of the insurance the total amount?

I'm very sorry that I applied because I'll get less able to apply to Resolution Center of ebay when more than 45 days have passed after purchasing it.
I did it preparing for a worst state.
I trust you and I am very satisfied with your support.
I apologize you if you hurt feelings.
Please understand that I'll get less able to apply after 45 days pass.
When a problem is settled, I withdraw the application immediately.

Result of Translation in Conyac

Number of Characters of Requests:
324letters
Translation Language
Japanese → English
Translation Fee
$29.16
Translation Time
about 1 hour
Freelancer
brother346 brother346
Starter

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Japanese → English
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We are very sorry for the trouble that there were some damages on the box of the item. As for returning the item, the customer service handles with this. Would you please contact from the below URL? We also would like you to tell us about the packaging on delivery of the item. This item was shipped out from the delivery center. Did you receive the item that was in the brown carton box? Or...
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brother346's Public Translations

I haven't received any reply, though I asked my account manager about the reason that the package had not been shipped.
Because I want this package immediately, I attached an option of "immediate shipment".
This situation will mean little in having attached an option of "immediate shipment".
Please send it out.
Thanks & best regards
Japanese → English
申立て。
私たちは2013年12月10日に注文いたしましたが、今日2014年1月15日になっても、商品が入荷されていません。いつ商品が到着するのかこちらに知らせてください。そうでなければ、契約を解除させて頂きます。
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こんばんは、メッセージをありがとうございました。
手数料については全く気にしておりませんので、お詫びの必要はございません。
もう少し待ちましょう。
そして可能でしたら、販売業者、あるいはアマゾンに遅らせてもらいます。
または、何か提案がございますか？
German → Japanese
I am surprised at a big gap between the number of the items which we delivered in the past and that of the items which was confirmed for the receipt.
It's a problem which we cannot overlook that a gap occurs not only with the specific shipment, but nearly every time.
We check three times about the delivery number before sending out products.
As you know, we asked for the investigation about the gap of this delivery number, but in some cases the gap was confirmed and in other cases it was rejected.
What kind of measures will you take against this problem?
It is fatal that an expensive product disappears, though it is all right if it is a low-value product.
Japanese → English
Hello.

Have you read the e-mail that we sent?

We would like to introduce your products to the Japanese customers as early as possible.

Do you have any inconvenience if you cannot contact me?

If there is any inconvenience in the e-mail that I sent, please feel free to conact me.

We hope for continuous good relationship with your company.

Well then, we wait for your contact.
Japanese → English