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Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] Our customer has 913Head Japan spec, but that one has no problem. It seems li...

Original Texts
お客様は日本仕様の913Headも持っておられるのですが、そちらでは問題はないようです。取りつけ方も慣れていらっしゃるようです。はっきりとした原因は不明ですので、返品対応をしました。返品後、私の方でも検証して、改善しない場合は、返品をお願いします。
保証はあなたが発行している保証ですか？

1/8に注文したS200 3-PW 15setとS200 Wedge 20本はいつ到着しますか？
在庫が残りわずかのため、急いでいただけると嬉しいです。

宜しくお願いします。
sosa31
Translated by sosa31
The client has a Japanese edition of the 913Head but that one seems to have no problem. Also, it seems the client is used to attaching the parts together. Since I could not identify the exact reason, I accepted him to return the product. After I receive the item, I will examine the problem. I would request to return the item to you if the problem continues. Is it the warranty that is provided by you?

When will we receive the 15 sets of S200 3-PW and the 20 pieces of S200 Wedge which I ordered on January 8th? As my stock is getting lower, I would appreciate if you could expedite the process.

Thank you.

Result of Translation in Conyac

Number of Characters of Requests:
228letters
Translation Language
Japanese → English
Translation Fee
$20.52
Translation Time
19 minutes
Freelancer
sosa31 sosa31
Starter

Other Translations From Japanese To English Are Made Public

Just let me make sure the scheme for this issue, Could I make sure that the vanning work at the warehouse of A, then B will be colleting the containers after the work, right? I thought we had to keep and be vanning at the warehouse (or affiliated company) at B if there are two picking up locations. Could I make sure to double check for the following flow? Collection of empty pallets by ...
Japanese → English
We are willing to work with you on the next project, and we have already scheduled several factories. We are also reviewing the prices for each item to make sure we can meet your expectations. Unfortunately, the price of metal materials has gone up recently, and the overall cost of equipment has gone up a bit. To compensate for this, we have drastically cut down on design costs and shortened...
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We are currently in the process of arranging an interpreter. However, we were told that this application code was not available. We would like to confirm with Murata-san, but is the name below correct? Thank you very much. Then, we will confirm with Murata-san and proceed.
Japanese → English
We would like you to offset the difference, if any, between your company's and other companies' invoices for transportation with the price of the product. We will contact you after the completion of quantity damage inspection after product delivery. Please refuse to handle the product on his terms because the transportation cost is not covered. We have informed him that we will sort and deliver...
Japanese → English

sosa31's Public Translations

Thank you for offering us a wholesale price and sending the list of prices. There are some items I would like to purchase and I will contact you again later on. Could you please let me know once you find out the charge for the 5 players to be shipped to Japan?

In addition, thank you for the warranty. It helps a lot. Does that mean that if I pay the transaction and repair fee, I can get my customer’s player repaired by shipping it to your company?

If you need anything, please let know. We look forward to doing business with you.
Japanese → English
http://www.americanexpress.com/japan/online_shopping/myus.shtml

Discount is being offered to new members using American Express as shown on above URL

I am already a member but would I get the discount using American Express?
Japanese → English
I am writing this because the money has not been refunded, even though the order was cancelled.
Please process the refund immediately.
I am contacting you because my credit card company still has not received any refund information.
Japanese → English
Thanks for the email.
Our apologies, the product is only available in Japanese. However, the operation is quite simple and we believe you will be able to understand quickly.

Thanks for the email.
We shipped the item but have you not received it yet? We will check right away. In case it’s been lost, please request for a refund or re-delivery.

Thanks for the email.
The time for delivery is slightly different by country, but generally it will be delivered within 16 days. We can issue a receipt but to whom should we address it to? Is it ok if we use English on the receipt?
Japanese → English