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[Translation from Japanese to English ] Only one item was broken. I bought ○○ via eBay on ○ ○. When I opened the ...

Original Texts
壊れていたのは一つだけです。

○月○日に　ＥＢＡＹで○○を購入したものです。
この商品のバッテリーが、開封時にすでに破損しておりました。
初期不良だと思うのですが、一部返金または、換えのバッテリーを送っていただけないでしょうか？
ＰＡＹＰＡＬ決済時の画像と破損していたバッテリーの写真を添付いたしますので、ご確認、ご対応のほどよろしくお願いいたします。
transcontinents
Translated by transcontinents
Only one item was broken.

I bought ○○ via eBay on ○ ○.
When I opened the item, battery was already broken.
I think it's an initial failure, will you make partial refund or send battery replacement?
Attached are the screenshot of PayPal payment and photo of battery, please kindly check and make necessary arrangements, thank you.

Result of Translation in Conyac

Number of Characters of Requests:
172letters
Translation Language
Japanese → English
Translation Fee
$15.48
Translation Time
16 minutes
Freelancer
transcontinents transcontinents
Starter
ビジネス文書作成、交渉、輸出入実務の経験があり、ビジネス関連コミュニケーションが得意分野です。
迅速、簡潔で適切な翻訳を心がけています。


I ...

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transcontinents's Public Translations

I apologize for the delayed payment. Log in to bank account is temporarily locked, and currently I'm in process to have it unlocked. I guess the issue will be solved within this week. Or I think I can make payment immediately via PayPal.
Do you have PayPal account??
Japanese → English
I received a message from an upset buyer because tariff was imposed. Also, I received a negative feedback.

Buyer: kreymud

In the past, eBay deleted negative feedback from buyers due to tariff several times.

You can see by checking communication via messages, so please kindly check and delete negative feedback.
Japanese → English
Thanks for your reply.
Do you offer any buyer discount?
Your shop offers a lot of attractive brands, and if I get discount I can sell them in Japan, so I hope to continue buying from you.
I appreciate your kind consideration.
Thank you.
Japanese → English
Sorry for not being able to reply due to time difference between Minnesota and Japan.

I haven't used Microsoft teams, but I think I can use it.
Just in case, will you prepare Zoom or Skype as well?

There is 14-hour time difference between Japan and Minnesota, so considering your schedule, our translator and myself, I'd like to request the following.

1. 6am to 9am, Monday-Thursday in Minnesota time
2. Or after 3pm on Friday, Minnesota time
Japanese → English