Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] I truly feel ashamed for what a mistake I made. I am terribly sorry for your ...

Original Texts
なんてことだ。私は本当に自分が恥ずかしいと思う。
あなたと、娘さんに心からお詫びを申し上げたいと思います。
私は長くこのビジネスを続けていますが、こんな失敗をしてしまったのは初めてです。
あなたが支払った金額はすでに全額返金する手続きを取りました。
ただ、これだけでは私が納得が行きません。もし可能であれば正しい商品を無償で発送させていただけませんか?
発送をご希望の住所があればお聞かせください。
よい祝日をお過ごしください。
Translated by chipange
I truly feel ashamed for what a mistake I made. I am terribly sorry for your daughter from bottom of my heart.
I have been running this business for many years but this is the first time I made such a mistake. I have taken the procedure of full refund.
However this is not enough to satisfy myself. Will you allow me to send you a right item for free of charge? Will you please let me know where I should send?
Have a great holiday season.

Result of Translation in Conyac

Number of Characters of Requests:
208letters
Translation Language
Japanese → English
Translation Fee
$18.72
Translation Time
about 1 hour
Freelancer
chipange chipange
Starter