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  4. I have confirmed your order. I will ...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to Native English ] I have confirmed your order. I will gather all of the items you ordered and ...

Original Texts
あなたの注文を確認しました。
ご購入頂いた商品は、まとめて発送します。
セット価格との差額分はペイパルに返金をします。
ご安心くださいませ。

それと、あなたの選んだ配送方法はとても時間がかかります。
あなたは、急いでいるので、私は、EMSで商品を発送します。
EMSのコストは$Xですので、その分は引いて返金します。
私は、EMSの到着予定を商品説明に5-10daysと記載しています。
EMSは、日本で最も早い方法です。
国際間の配送では、到着予定時間を正確に予想することは困難です。
その為、7日以内に到着する可能性もあります。
大変申し訳ございませんが、私達は、早く到着することを待つしかできません。
ご理解頂くようお願いします。
cuavsfan
Translated by cuavsfan
I have confirmed your order.
I will gather all of the items you ordered and ship them.
I will refund the difference from the set price to paypal.
Please rest assured that this will be taken care of.

Also, I wanted to bring to your attention that the method of shipping you chose will take quite a while.
Because you are in a hurry, I will ship it via EMS.
The shipping charge for EMS is $X, so that amount will be subtracted and refunded.
As I posted the expected delivery time for EMS is 5-10 days.
EMS is the fastest shipping available in Japan.
For international shipping it is quite difficult to accurately predict shipping time.
Due to that, there is a chance that it will be delivered within seven days.
I am very sorry to inconvenience you, but there is nothing more we can do aside from wait for it to arrive.
I hope you understand.

Result of Translation in Conyac

Number of Characters of Requests:
306letters
Translation Language
Japanese → English
Translation Fee
$27.54
Translation Time
about 1 hour
Freelancer
cuavsfan cuavsfan
Senior
I passed Japanese Language Proficiency Test Level N1 (the highest level) in 2...

Other Translations From Japanese To English Are Made Public

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Thank you for your reply. I just ordered only one Alisha. However, an invoice for three kits in total have been delivered from your shop. Invoice No. Alisha_0023 (1 Kit) invoice No. Alisha_0024 (2 kites) I will pay for one kit. Can you tell me what I should do for the invoice of the rest of 2 kits?
Japanese → English

cuavsfan's Public Translations

Thank you for contacting us.
My name is ◯◯.

I'd like to ask you to fax us your credit card details, currently the details are confirmed through the web. We are unable to confirm the last four digits of your credit card and the address you entered.
Since you have the card with you, would it be possible to send us an image of it or something like that?
Regarding the address, can you confirm that the card is the one that was shipped to me?

If you have any other suggestions please let us know.
Thank you.
Japanese → English
I understood your explanation.
However, I do not want to proceed with a refund right away.
I am unable to process a refund until the item is returned by the buyer.
Furthermore, because the return is due to the circumstances of the buyer, I am unable to offer a full refund.
What should be done in the case of a partial refund?
Also, if it isn't done after the refund, I won't be getting shipping fees back, will I?
Japanese → English
I am very thankful for your suggestion, but based on the result of discussions within the company it is necessary to check the items and return them to the supplier.
I am sorry to inconvenience you, but I'm hoping you are okay with following my suggestion.
The amount of $658.94 + $50 + the cost you pay for shipping will be returned as soon as we receive the items.
If, upon receipt, it is determined that some of the items are missing we will not be able to process the return, so please take care when packing them.
If this is agreeable to you, I will provide you with our address.
Japanese → English
The items you sent to me recently arrived today, and nine of them are clearly different items. This was quite a disappointment.

I was going o contact the customer center directly, but I thought I should contact you first and see where that goes.

Why were there different items in this order?

Rather than return them I'd like to exchange them, and I am hoping to be able to deal with this is a timely manner.

I look forward to your reply.
Japanese → English