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[Translation from Japanese to English ] Hello. The item is held at the Japanese customs. It's on hold because the...

Original Texts
こんにちは。

商品が日本の税関で止まっています。
インボイスが同封されていない為、保留となっています。

インボイスの作成をお願いします。
メールで送って下さい。
1枚の金額を30ドルとして下さい。

インボイスを提出しなければ商品を受け取る事が出来ません。

なるべく早くお願いします。

sosa31
Translated by sosa31
Hello,

The package is being stopped at the custom in Japan. They are stopping it as an invoice was not included in the package.

Please prepare an invoice and send it to me via email. Please state that one sheet is $30.

I would not be able to receive the package unless I submit the invoice.

Please help as soon as possible. Thank you.

Result of Translation in Conyac

Number of Characters of Requests:
134letters
Translation Language
Japanese → English
Translation Fee
$12.06
Translation Time
6 minutes
Freelancer
sosa31 sosa31
Starter

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sosa31's Public Translations

Thank you for offering us a wholesale price and sending the list of prices. There are some items I would like to purchase and I will contact you again later on. Could you please let me know once you find out the charge for the 5 players to be shipped to Japan?

In addition, thank you for the warranty. It helps a lot. Does that mean that if I pay the transaction and repair fee, I can get my customer’s player repaired by shipping it to your company?

If you need anything, please let know. We look forward to doing business with you.
Japanese → English
http://www.americanexpress.com/japan/online_shopping/myus.shtml

Discount is being offered to new members using American Express as shown on above URL

I am already a member but would I get the discount using American Express?
Japanese → English
I am writing this because the money has not been refunded, even though the order was cancelled.
Please process the refund immediately.
I am contacting you because my credit card company still has not received any refund information.
Japanese → English
Thanks for the email.
Our apologies, the product is only available in Japanese. However, the operation is quite simple and we believe you will be able to understand quickly.

Thanks for the email.
We shipped the item but have you not received it yet? We will check right away. In case it’s been lost, please request for a refund or re-delivery.

Thanks for the email.
The time for delivery is slightly different by country, but generally it will be delivered within 16 days. We can issue a receipt but to whom should we address it to? Is it ok if we use English on the receipt?
Japanese → English