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[Translation from English to Japanese ] thank you for the mail. We phoned already DHL, and they told me we had to wai...

Original Texts
thank you for the mail. We phoned already DHL, and they told me we had to wait until 15.12.2012 . Only if the delay if longer than that 15.12 we would be able to start an request because of a delay....

please let me know if you get any other info from DHL or japanese post

kinf regards
sosa31
Translated by sosa31
メールをありがとうございます。DHLに電話しましたが、12月15日まで待つようにと言われました。遅延が12月15日以降に及ぶ場合にのみ遅延による申請を行うことができるようです。

他にDHLか日本郵便からの情報があればお知らせください。

よろしくお願いします。

Result of Translation in Conyac

Number of Characters of Requests:
283letters
Translation Language
English → Japanese
Translation Fee
$6.375
Translation Time
6 minutes
Freelancer
sosa31 sosa31
Starter

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sosa31's Public Translations

Thank you for offering us a wholesale price and sending the list of prices. There are some items I would like to purchase and I will contact you again later on. Could you please let me know once you find out the charge for the 5 players to be shipped to Japan?

In addition, thank you for the warranty. It helps a lot. Does that mean that if I pay the transaction and repair fee, I can get my customer’s player repaired by shipping it to your company?

If you need anything, please let know. We look forward to doing business with you.
Japanese → English
http://www.americanexpress.com/japan/online_shopping/myus.shtml

Discount is being offered to new members using American Express as shown on above URL

I am already a member but would I get the discount using American Express?
Japanese → English
I am writing this because the money has not been refunded, even though the order was cancelled.
Please process the refund immediately.
I am contacting you because my credit card company still has not received any refund information.
Japanese → English
Thanks for the email.
Our apologies, the product is only available in Japanese. However, the operation is quite simple and we believe you will be able to understand quickly.

Thanks for the email.
We shipped the item but have you not received it yet? We will check right away. In case it’s been lost, please request for a refund or re-delivery.

Thanks for the email.
The time for delivery is slightly different by country, but generally it will be delivered within 16 days. We can issue a receipt but to whom should we address it to? Is it ok if we use English on the receipt?
Japanese → English