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[Translation from Japanese to Native English ] I received the product the other day. After I checked the contents, 1 guitar ...

Original Texts
本日商品を受取りました。中身を確認したところ、ギターの弦が１本切れており、切れた弦がボディに接触したせいで、ボディにいくつか傷がついていました。ギターはハードケースに入っておりましたので、輸送中に起こったとは考えにくく、輸送前からの不良品であったと考えられます。あなたに責任がないことは十分承知しておりますが、可能であれば、メーカーであるテイラーにクレームをしていただけないでしょうか？新品で売ることはできませんので、せめて修理費分の金額を割引していただけると幸いです。
[deleted user]
Translated by [deleted user]
I received the product the other day. After I checked the contents, 1 guitar string was snapped, and the snapped string hit the body, meaning that there are some scratches on the body of the guitar. Because the guitar was put in a hard case, it is difficult to believe that this occurred during transport, and I think it was a defective product from before transport. Though I completely understand that you have no responsibility in this matter, if it is possible, could you make a claim to the maker Tyler? Because it cannot be sold as a new product, I would like to at least be refunded the amount of money it will cost to make repairs.

Result of Translation in Conyac

Number of Characters of Requests:
235letters
Translation Language
Japanese → English
Translation Fee
$21.15
Translation Time
about 3 hours

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[deleted user]'s Public Translations

Thank you for contacting us!

We live in Japan, so unfortunately, we cannot meet in America.

Though we do not have a company, we have had our store for about one year and a half on amazon.co.jp.

Currently, shipping from America to Japan changes depending on the weight, but on average, it 2.2 pounds (1 kg) is $6. How much would it be for direct delivery?

Please tell us the following estimate.

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As well, would it be possible to stock the following merchandise?

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We would like to stock 5 each if it costs below $100.
Japanese → English
I received the merchandise today.
I will pay the additional $45 at the time of my next purchase.
The subject of the previous email has been solved, so there is no problem in particular.

After the Japanese AC adapter has arrived, I will purchase the charger, so please let me know.
Japanese → English
Thank you for the question!!

Sorry. This product is only sold with the main product, so the controller is not being sold standalone.、

I look forward to your combined purchase!

Thank you!!
Japanese → English
Thank you for the question!

Of course I can deliver to Brazil!

I look forward to your purchase.

Thank you!
Japanese → English