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Translation Results Requested Through Conyac Made Public

[Translation from English to Japanese ] we are a little bit confused. We sent 2 parcels...did both arrive you? You sa...

Original Texts
we are a little bit confused. We sent 2 parcels...did both arrive you?
You say, 10 adapters are missing (but you ordered and paid only for 8)...
Please write us, what precisley is missing, then we will try to fix the problem as soon as possible.
thanks,
sosa31
Translated by sosa31
少し混乱しています。2つ小包を送ったのですが、両方とも届きましたか？
アダプターが10個足りないと書かれていますが、注文をお受けし、料金を支払っていただいたのは8個分です。
具体的に何が足りないのかお知らせください。できるだけ早く解決するようにします。

Result of Translation in Conyac

Number of Characters of Requests:
250letters
Translation Language
English → Japanese
Translation Fee
$5.625
Translation Time
3 minutes
Freelancer
sosa31 sosa31
Starter

Other Translations From English To Japanese Are Made Public

he camera is not possible to use as it is. There are nobody in Norway who services these cameras. I could send it to Germany, but it would probably cost twice the amount I have paid you. I will return it to you, I just need the correct address. I will cover the return shipping, just refund the amount I've paid for the camera. When that is settled I will give you a very good feedback for sorting...
English → Japanese
Hi Takako, Once again I'd like to say thank you for the order, I have checked this and we have the stock here in UK to be able to complete the order, so once paid we can start packing them straight away. I will ask our accounts team to raise an invoice for you, could I just check the delivery address? Last time the pricing was £50GBP, so we are happy to keep the price as this again. This price...
English → Japanese
You've been given a full refund Hi, Unfortunately, we didn't receive valid tracking information from the seller. We're sorry you had a problem with your purchase. We've issued a refund of GBP 113.90 back to the original funding source you used to purchase this item. The refund includes the purchase price plus original shipping. Please allow 48 hours for it to process.
English → Japanese
Our main customers are families and institutions with groups of children – they like the symbols and separation that is possible herewith. And so we are happy to grow and expand our portfolio more and more. Therefore we are very glad to hear from you. I myself always wanted to learn Japanese and I have a handful friends there, but never yet managed to visit or learn the language. So now lets...
English → Japanese

sosa31's Public Translations

Thank you for offering us a wholesale price and sending the list of prices. There are some items I would like to purchase and I will contact you again later on. Could you please let me know once you find out the charge for the 5 players to be shipped to Japan?

In addition, thank you for the warranty. It helps a lot. Does that mean that if I pay the transaction and repair fee, I can get my customer’s player repaired by shipping it to your company?

If you need anything, please let know. We look forward to doing business with you.
Japanese → English
http://www.americanexpress.com/japan/online_shopping/myus.shtml

Discount is being offered to new members using American Express as shown on above URL

I am already a member but would I get the discount using American Express?
Japanese → English
I am writing this because the money has not been refunded, even though the order was cancelled.
Please process the refund immediately.
I am contacting you because my credit card company still has not received any refund information.
Japanese → English
Thanks for the email.
Our apologies, the product is only available in Japanese. However, the operation is quite simple and we believe you will be able to understand quickly.

Thanks for the email.
We shipped the item but have you not received it yet? We will check right away. In case it’s been lost, please request for a refund or re-delivery.

Thanks for the email.
The time for delivery is slightly different by country, but generally it will be delivered within 16 days. We can issue a receipt but to whom should we address it to? Is it ok if we use English on the receipt?
Japanese → English