Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] Hello. I appreciate for your prompt arrangement everytime. I run a netsho...

Original Texts
こんにちは。
迅速な対応にいつも感謝しております。

私は、日本でネットショップをしています。
以前、あなたから購入したhusqvarna 445 18" 45cc Gas Chain Saw の
チェーンカバーが取り外せないというクレームが顧客からたくさん来ているのですが、
何か構造上の問題なのでしょうか。
どうしたらいいでしょうか。ご回答をお願いいたします。

Translated by chipange
Hello,
Thank you for your prompt action very much every time.

I run an online shop in Japan.
I bought a husqvarna 445 18" 45cc Gas Chain Saw from you before.
Many customers were complaining that they could not detach the chain cover.
Is there any problem in the structure?
Will you kindly let me know solutions for this problem?

Result of Translation in Conyac

Number of Characters of Requests:
175letters
Translation Language
Japanese → English
Translation Fee
$15.75
Translation Time
20 minutes
Freelancer
chipange chipange
Starter