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[Translation from Japanese to English ] Thank you for your support the other day. The other day, it was a case where...

Original Texts
先日はサポートありがとうございました。
先日、サポート頂いた件なのですが盗難ではなく誤配送の可能性が高くなっています。
FedExがバイヤー様のご自宅ではない家に配達してしまった様です。
eLogiにてFedExで配送しておりました。
私は日本FedExにバイヤー様は現地のFedExに毎日、問い合わせしているのですが
FedExから明確な回答がきていません。
私はどの様な対応をすればよろしいでしょうか?

アドバイスを宜しくお願い致します。
Translated by kamitoki
Thank you for your support the other day.
The other day, it was a case where I received your support. The possibility has become high that it was a mistaken delivery than a theft.
It seems that FedEx delivered the package not to the buyer's house.
eLogi made the delivery using FedEx.
I made inquiries to Japan FedEx and the buyer made inquiries to his local FedEx daily but no clear answer from FedEx came.
What should I do?
Hoping for your kind advice.
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Result of Translation in Conyac

Number of Characters of Requests:
214letters
Translation Language
Japanese → English
Translation Fee
$19.26
Translation Time
36 minutes
Freelancer
kamitoki kamitoki
Standard
JLPT Level 2 passer
JLPT Level 1 60%
Translated various Japanese-English do...
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