Translation Results Requested Through Conyac Made Public

[Translation from English to Japanese ] I am sorry to learn of the matter you mentioned. Our records show that since ...

Original Texts
I am sorry to learn of the matter you mentioned. Our records show that since your ATM card (issue number '4') has not been activated within three months from the issue date, your ATM card became invalid. 

In this situation, you can call our Personal Banking Hotline on [0] 11and then press 5-#-0-1 after language selection for 24-hour ATM Chip Card Enquiries. Our colleagues there will be pleased to resume the card status for you after your identity has been verified.

After that, please use your existing ATM card Personal Identification Number (PIN) to activate the card by performing a balance enquiry via ATMs of our Group or the UnionPay network within three calendar days.
We are pleased to be of service.

Translated by steveforest
お客様には大変なことになりとても残念に思います。私どもの記録によれば、ATMカードを発行(発行番号4番)から3か月以内に有効化を行わなかったがために無効となっており、その為、ATMカードは無効となっております。
この状況に於いて、お電話にて0、続いて11を押し、24時間対応のATMチップカード問い合わせにおいて言語選択の後、5-#-0-1を押していただき私どものパーソナルバンキングホットラインにご連絡を頂き、個人情報が確認できた場合にすぐにカードステータスを復活させることができます。
そのあとで、ATMにおいて、我々のグループのATMから、また3日以内にユニオンペイのネットワークで、残高照会を行うこと、設定されたPIN番号を有効化を行うことができるようになります。
お役に立てますよう願っております。

Result of Translation in Conyac

Number of Characters of Requests:
709letters
Translation Language
English → Japanese
Translation Fee
$15.96
Translation Time
9 minutes
Freelancer
steveforest steveforest
Starter
I worked for the broadcaster as an engineer for over 35 years.
During my car...