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  4. I'm very sorry for late confirmation ...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] I'm very sorry for late confirmation and reply. I received the package tha...

Original Texts
確認とご返事が遅くなりまして大変失礼しました。

先週末、貴社商品の入った荷物を受け取りました。
注文の覚えのない商品Aと商品Bが梱包されておりました。

誤配送と思いますが、この荷物の処分について、
ご希望どおりにいたしますのでご指示願います。
なお、受取時に、当方スタッフが内包物の確認のため開梱しておりまして、
その点何卒ご容赦願います。

一方で、当方注文の商品はすでに受け取っておりますので、
念の為お伝え申し上げます。
atsuko-s
Translated by atsuko-s
I'm very sorry for late confirmation and reply.

I received the package that had your items at the end of last week.
The item A and B that I didn't order were included.

I think it was wrong delivery, so please tell me how I should handle with them. I will follow your direction.
Please understand in advance that our staff opened the box to confirm the content when we received them.

Anyhow, we have already got the items we ordered. I would like to inform you just for in case.

Result of Translation in Conyac

Number of Characters of Requests:
204letters
Translation Language
Japanese → English
Translation Fee
$18.36
Translation Time
4 minutes
Freelancer
atsuko-s atsuko-s
Starter
誠実に対応してまいりたいと思います。よろしくお願いいたします。

Other Translations From Japanese To English Are Made Public

Currently the delivery has been delayed in the Canada Post due to the strike. I let you know about this before right? Your order should have arrived at Canada but it has been on hold forever. I would appreciate it if you could understand that there is nothing I can do until the strike in your country ends. I suggest you to inquire with the tracking number or go to pick up the package...
Japanese → English
I am OO of OO company. OO from the same company has contacted you before. Do you still carry the collagen that OO contacted you about before? At present the raw ingredients for collagen is insufficient in Japan. If you have stocks I would like information on its standards etc.
Japanese → English
Thanks as always. I appreciate to △△. I received ○○. I am glad to increase my order. I contact you in this time for the package scratch as the attached image. It cannot be helped because it takes long time to transfer. However, I cannot sell it as a new item if it is broken. Also, there were not carabiners in both ××.
Japanese → English
I made a mistake in having ordered ○○. Because of that, I would like to return the item only to the seller. Could you split the other four items and the package ID of ○○?
Japanese → English

atsuko-s's Public Translations

We did the review of C to A yesterday, and got one feedback from A.
As a result that we rechecked the details with A, we concluded as follows. We had misunderstood of question B on the way of confirming. This 7 dollars should be basically the cost to occur in C so that D should also pay this.
According to A's confirmation, S is necessary to refer the multiple columns, different from ordinary
matter. 7 dollars was secured from F point of time as this allocation.
I am very sorry to ask you after the agreement, but would like to request you of this change.
I will attach A's e-mail as the evidence of the confirming result. A hadn't disagreed except this point.
Japanese → English
The details
We urged the consolidated delivery service (A company) to issue MBL number, but hadn't received any e-mails.
The person in charge of AMS transmission mistook to register for the concerned BL as transmitted on the internal shared sheet, so unsent situation wasn't recognized.
After the ship had left, A company informed MBL and we noticed AMS unsent.
We immediately handled with the AMS transmission.
The consolidated deliver service usually sends Notice before leaving.
However, A company didn't deal with informing Notice of AMS unsent.
Japanese → English
As for Receipt,
I would like to ask you about writing the receipt.
I have asked you to creating simplified receipt so far.
However, could it be possible for you to make the official receipt and send me it by e-mail when I make an order?
I would like you to write the below points.
- Your company's name, address, and telephone number
- The product name (the official name of the product including the model number, not just model number)
- Order quantity
- The product price and the total sum
- Our company's delivered address and billed address

We will always need the receipt with the above content.
Japanese → English
I am really sorry that you may be offended by the content.
I would like to solve the problem of the import and to place orders continuously, so I am now working with the specialist. I would appreciate if you could give me some more time.
Japanese → English