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[Translation from Japanese to English ] Another problem has occurred about this issue. 3 packages that we shipped...

Original Texts
本件について新たな問題が発生しました。

私たちが送った3つのパッケージが空港に到着していますが、航空貨物運送状(AWB)が1通しか発行されていないとお客様から指摘がありました。

AWBが1通だけだと通関税はパッケージごとに分かれて算出されず、全部まとめて請求されます。
彼らはパッケージごとに通関税を確定させる必要があると言っています。

要望通りに発送されていないので、彼らは私たちの負担で再度3通のAWBで送り直すよう求めています。

Translated by shimauma
Another problem has occurred about this issue.

3 packages that we shipped out has arrived at the airport.
However, our customer says there is only one Air Way Bill issued.

With one AWB, custom duties are calculated not by each package and are charged in a lump sum.
Our customer says that the duties need to be determined by each package.

As the packages were not shipped as they wanted, they demand that we should ship them with 3 different AWB again at our cost.








Result of Translation in Conyac

Number of Characters of Requests:
213letters
Translation Language
Japanese → English
Translation Fee
$19.17
Translation Time
7 minutes
Freelancer
shimauma shimauma
Standard
静岡県出身、ドイツ在住のshimaumaと申します。英⇄日(TOEIC960レベル)、独⇄日(TELC B2レベル)に対応可能です。非ネイティブのブローク...