[Translation from Japanese to English ] Thank you for your support as always. Regarding the item of the tracking num...

Original text

お世話になります。
先日お伺いしたトラッキングナンバーの商品ですが、倉庫に訪ねてみたところ届いていません。
との回答が来ました。
他の住所に届けているのではないか？との事です。
お手数かけますがもう一度確認して頂いてもよろしいでしょうか？

Translation / English

Thank you for your support as always.
Regarding the item of the tracking number I asked you the other day, I got the reply that it has not been delivered yet as I confirmed the warehouse.
They said it might be delivered to another address.
I am sorry for bothering you, but would you please confirm once again?

Translation / English

Hello.
Regarding the item I asked you the other day, I asked the warehouse but it seems it hasn't been delivered yet.
They said it might have been to somewhere else.
It may be inconvenient but can you please check it again?