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Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] Hello! I am very sorry to say, but ( ) was fallen on packaging and the lens...

Original Texts
こんにちは！
大変申し訳ございませんが
（）は梱包中に落としレンズが割れてしまいました。
なので、商品代＄5と送料＄35
そして、お詫びとして＄5
合計＄45を返金させて頂きました。
別の商品は本日発送致します。

また、次回ご入札頂いたら少しお値引きも致します。

こちらの都合で大変申し訳ございませんでした。
transcontinents
Translated by transcontinents
Hello!
I'm very sorry but I dropped () while packing and the lens got broken.
Therefore, I made refund of $5 for the amount of item, $35 for shipping charge, and $5 as my apology, total of $45.
I will send another item today.

Also, if you buy next time, I will give you little discount.

I'm very sorry for causing you an inconvenience.

Result of Translation in Conyac

Number of Characters of Requests:
146letters
Translation Language
Japanese → English
Translation Fee
$13.14
Translation Time
3 minutes
Freelancer
transcontinents transcontinents
Starter
ビジネス文書作成、交渉、輸出入実務の経験があり、ビジネス関連コミュニケーションが得意分野です。
迅速、簡潔で適切な翻訳を心がけています。


I ...

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A different item has been delivered. Do you have another copy of the same product? If there is one, I would like to get it. Could you upload it?
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transcontinents's Public Translations

I apologize for the delayed payment. Log in to bank account is temporarily locked, and currently I'm in process to have it unlocked. I guess the issue will be solved within this week. Or I think I can make payment immediately via PayPal.
Do you have PayPal account??
Japanese → English
I received a message from an upset buyer because tariff was imposed. Also, I received a negative feedback.

Buyer: kreymud

In the past, eBay deleted negative feedback from buyers due to tariff several times.

You can see by checking communication via messages, so please kindly check and delete negative feedback.
Japanese → English
Thanks for your reply.
Do you offer any buyer discount?
Your shop offers a lot of attractive brands, and if I get discount I can sell them in Japan, so I hope to continue buying from you.
I appreciate your kind consideration.
Thank you.
Japanese → English
Sorry for not being able to reply due to time difference between Minnesota and Japan.

I haven't used Microsoft teams, but I think I can use it.
Just in case, will you prepare Zoom or Skype as well?

There is 14-hour time difference between Japan and Minnesota, so considering your schedule, our translator and myself, I'd like to request the following.

1. 6am to 9am, Monday-Thursday in Minnesota time
2. Or after 3pm on Friday, Minnesota time
Japanese → English