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Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] I made the order thinking that I was A. I realised that the product is liste...

Original Texts
私はAだと思って注文しました。
商品名はBと記載があることに気付きました。
ひょっとしたらAと勘違いして注文してしまったかもしれません。
この商品はAでしょうか。
もしもAでない場合はキャンセルさせていただけないでしょうか。
ご迷惑をおかけしてしまい誠に申し訳ございません。
ご返信をお待ちしております。
michael_1987
Translated by michael_1987
I made the order thinking that I was A.
I realised that the product is listed with B.
It is possible that I may have mistaken it for A and ordered.
Would this product be A?
If it is not A, I wonder if it would be ok for me to cancel the order.
I'm bery sorry for causing such trouble.
I await your reply.

Result of Translation in Conyac

Number of Characters of Requests:
146letters
Translation Language
Japanese → English
Translation Fee
$13.14
Translation Time
15 minutes
Freelancer
michael_1987 michael_1987
Standard
I was born in Australia. At the age of 21, a strong interest in Japanese hist...

Other Translations From Japanese To English Are Made Public

I am the illustrator who spoke to you at Bologna Book Fair. Thank you for your help the other day. I drew the first version of the 1st and 2nd pages of "Baby coos". When I was considering what kind of illustration to draw, I thought that the previous attempt - where a break was inserted during the place where the text reads "See the baby? What's baby's name? Say..." on one page and "baby!" o...
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I got it. Currently, I asked you to stop the payment from May due to COVID-19, and I'm wondering how long you are willing to continue this for me? Do you also waive the late fee and the interest?
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Thank you for yesterday. I would like to thank you for helping me with this Christmas surprise gift for my friends, so can I send you a present? I'm sorry it won't make it in time for Christmas because I'm sending from Japan. But I'm sure you will like it haha Can you tell me the shipping address and phone number? And most importantly, I want to pay all the costs this time, so please let ...
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Dur to it is the COLLECT project, please charge Freight to Consginee. Is it okay if Handling Charge $100? Please confirm. We have received an enquiry from Yamatane, a moving freight forwarder, who is looking for a Receiving Agent in France. Is it possible for your company to handle this? If so, please let us know your fee.
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michael_1987's Public Translations

The product that the buyer ordered has already arrived. You can check with the tracking number.
If it is just that the buyer is unsatisfied with the product, that is not a mistake of mine. The buyer left me negative feedback based on that, but Amazon recognized that and removed that evaluation for me.
If the buyer submits a claim, does Amazon accept them unconditionally? I will receive a return, but are you aware of the strangeness of the buyers wording?
If the buyer would like to return, below is the appropriate address.
Japanese → English
When the documents have been published, it seems like the contents are going straight to the one in charge by email as well. I'm so sorry, it is necessary for do an collection request there. Could you call this number? Please stick this document to the item. I was told that delivery will take over 2 weeks, so I have used a different trading company this time.
Searching for past emails has really taken up too much time. If you have any questions for me, could you please write them when you email me. Even I don't like being asked the same question over and over again. If you understand, could you please respond.
Japanese → English
Thank you for your reply. We will proceed with the half price return, so please wait while the payment is being concluded.

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Although the product was mistakenly purchased by the customer, as it is a food product, we cannot accept returns.

Through contact with the customer, we have agreed upon a 50% payment return. However, on the management screen, I can only choose a full price return.

How can I do a half price return?

Thank you in advance for your reply.
Japanese → English
We are currently in the process of creating the manual. I will list what I feel are defects.
Please advise on how I can improve them.

Problem points:
*When the app is opened on an iPhone, forced closure happens often.
* When starting the upload on an iPhone, forced closure happens often.
* In the explanation, a Wi-Fi password is requested, but there is none.
* There is a lag of 15 minutes from uploading to the iPhone to seeing it on the device.
* When opening the app on an Android the Wi-Fi connection mark shows, but it does not synchronize with the playlist.
Japanese → English