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[Translation from Japanese to English ] A few days ago I returned the item to answer the return request, sent a messa...

Original Texts
先日リターンリクエストにお答えし返品、返金を了承する旨のメッセージもご返信し、すでにリターンプロセスに入っております。
その後あなたからの「返送業者はどこを使えばいいか?」とのお問合せに対し、
「国外のセラーの為、返送ラベルは送ることができませんが返送の業者はなるべく
安い業者を選択していただければありがたいです、返送料はこちらで負担します」
という主旨の返信もしました。この件でケースをエスカレートされるということですが、何かこちらの対応に問題が
ありましたでしょうか?

Translated by bluejeans71
We asnwered the return request the other day, returned you a message approving
a reimbursement, and now your request is in the return process.
Then we replied to your message "Which company should I use to return the product"
as the following: "We are unable to send you the return label as this is an overseas seller, but
we would appreciate if you would choose a company offering inexpensive services. We will cover
the shipment charges." Will you escalate this case? Did you find any trouble with how we handled
this matter?
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Result of Translation in Conyac

Number of Characters of Requests:
232letters
Translation Language
Japanese → English
Translation Fee
$20.88
Translation Time
8 minutes
Freelancer
bluejeans71 bluejeans71
Standard
This is a Japanese freelance translator having a command of English.
(My Sp...
Contact