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Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] Apologies for the late shipping of your item　 Your item was dispatched on th...

Original Texts
商品発送遅れのお詫び
アイテムは４月２日発送でしたが、手違いで郵便局で発送ラベルが入れ替わって、別のお客さんの国に発送してしまいました。
私達は急遽、商品を問屋に注文しました。
発送は４月２８日ぐらいになります
商品の到着を楽しみにしている貴方に、ご迷惑をお掛けして申し訳ございません。
お詫びに５ドル値引きいたします　ペイパルに返金済みです。
又はキャンセルでしたら連絡を下さい、返金致します。
お許し下さい。
[deleted user]
Translated by [deleted user]
Apologies for the late shipping of your item　
Your item was dispatched on the 2nd of April, but the postage label was mistakenly replaced in the post office, and the product was sent to another customer's country.
I have quickly re-ordered the item from our wholesaler.
The product will be dispatched on or around the 28th of April.
We offer you our sincere apologies for causing you such inconvenience when you have been looking forward to the delivery of your item.
As an apology, we would like to offer you a $5 discount, which has already been returned to your Paypal account.
Alternatively, if you would like to cancel the order, please contact us and we will return your money.
Many apologies.

Result of Translation in Conyac

Number of Characters of Requests:
199letters
Translation Language
Japanese → English
Translation Fee
$17.91
Translation Time
11 minutes

Other Translations From Japanese To English Are Made Public

I'm sorry for my late reply. I reviewed the picture. It was shipped out as there was a mistake in receiving and shipping management. At this moment, there is no stock of the ordered item. It will come in in about 1 week. How would you like to proceed? 1. You will return the item you received and I will send a correct item to you. 2. You will return the item you received and I will...
Japanese → English
Thanks for your contact. I will attach the document regarding the company for your confirmation.
Japanese → English
Apologies for the delay in replying. I run a trading business in Japan and have been supported by the person in charge, ●● , for a long time. A few days ago, I was informed that you would be the new person in charge, and I have emailed you several times to ask for your assistance. Thank you for your quick response. I'm also very grateful for your quick assistance in regards to the document remo...
Japanese → English
1. As I have told you over and over again, I bought a set of Phenakites at your store. (see attached image). 2. The 3.75 carat Phenakite is one of the sets I bought above, and it's not like I bought just this one. 3. Same as 2. 4. Both herderite and phenakite were identified as fakes by gemological identification. When the Heldelite was identified as fake, I received an apology and it ...
Japanese → English

[deleted user]'s Public Translations

I offer you my sincere apologies.
There is one oscilloscope and one logic analyzer included in the product.
I apologize for the photo being unclear.
After checking, I discovered that the oscilloscope will not be delivered due to a difficulty with shipping.
Please allow me to return your money and offer you monetary compensation.
I am sorry for the inconvenience, but would it be possible for you to return the product?
We will cover the shipping fee. Once you know how much it will cost, please let me know.
We are very sorry for causing you such trouble.
Japanese → English
I have safely received the lens that you returned to me.
I apologise for causing you such an inconvenience.

Also, thanks to you submitting a damage report, I have been able to receive a guarantee from my shipping company.

This is all thanks to you.

I have one final request.
Would it be at all possible for you to cancel the negative feedback that you gave to me as an ebay seller?

I would like to continue selling on ebay, and in order to do so, it is necessary for me to maintain a reputation that is as clean as possible.

Your cooperation is needed for this.
Many thanks.
Japanese → English
Regarding the product which I informed you was sold out a few days ago, I have been in touch with the selling agency and have been able to put another order in.
As soon as the product has been delivered, I will post it to you via special delivery.
I previously requested that you cancel your order, but as it is now going to be dispatched, would it be possible for you to not cancel it?
I apologize for giving you contradictory information.
Thank you.
Japanese → English
I have developed some software for twitter in Japan, and there are currently over twenty users using it.
This tool operates via a large number of proxies.
I have combined all of our users' proxies and am paying for a proxy from your company.
The tool operates using servers that belong to myself, and in the near future, I intend to increase the number of servers to more than ten.
In order to do that, I would like to increase the number of IP addresses that I have been given permission to use by your company.
Alternatively, would it be possible for me to do this without registering more IP addresses?
My company intends to continue using your company's proxies in the future.
Japanese → English