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  4. I apologize for the inconvenience cau...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] I apologize for the inconvenience caused this time. In order to avoid such c...

Original Texts
今回は、ご迷惑をお掛けして申し訳ございません。
今後このようなことをなくすためにお聞きしたいことが2点あります。
１．今回、問題になっている商品のＡＳＩＮ番号をお教え頂けないでしょうか？
　　間違いが無いように確実に削除いたします。
２．以前、削除の指示を頂いたAですが、
　　Amazonの出品情報を見ても、御社のブランド商品とわからず出品している経緯があります。
　　Sourcingmap以外に御社のtrademarked brandがあるのでしょうか？
現在、sourcingmapの商品は完全に削除しているつもりですが、
２のような事例があれば、間違えて出品する可能性が０とは言えません。
もし事前に確認する方法があれば、是非ご指導下さい。
最後に、当店はこの問題は重要と思っており
問題解決するまで一時的に店を閉めて対応致します、
大変お手数ですが御返事をいただければ幸いです。
transcontinents
Translated by transcontinents
I apologize for the inconvenience caused this time.
In order to avoid such case like this in the future, I'd like to ask you 2 things.
1. Will you let me know ASIN number of the item which caused problem this time?
I will make sure to delete it so error wouldn't occur.
2. Regarding A you previously instructed to delete,
As far as I can see on listing information, it was listed without knowing the item was your brand.
Is there any of your trademarked brand other than Sourcingmap?
I think currently all Sourcingmap items are deleted completely, but if a case like 2 exists, I cannot say there is absolutely no possibility of listing by mistake.
Please advise if there is any way to check in advance.
Finally, our shop considers this issue as an important matter, so we will temporarily close our shop for making arrangements till problems are solved.
I'm very afraid to take your time, but I appreciate your kind reply.

Result of Translation in Conyac

Number of Characters of Requests:
383letters
Translation Language
Japanese → English
Translation Fee
$34.47
Translation Time
9 minutes
Freelancer
transcontinents transcontinents
Starter
ビジネス文書作成、交渉、輸出入実務の経験があり、ビジネス関連コミュニケーションが得意分野です。
迅速、簡潔で適切な翻訳を心がけています。


I ...

Other Translations From Japanese To English Are Made Public

I received the items from you and the inspection is completed today. I have to tell you that there are a couple of problems with the items. Some items are found to be stained or torn. Also, there are items that don't have a tag on it and can not be put for sale. Please find following the quantity of items with problems and the details of the problems. I kindly ask you to review it...
Japanese → English
I'm very grateful for your courteous handling. So then, can I ask you to issue a partial refund? I'd like to request £25. If you think that's not a fair amount, please tell me the amount you're willing to refund. I'd like to continue purchasing records from you from now on, so I don't want to be blocked by you.
Japanese → English
When asked XXX firm in the US, as the firm is in Japan, Japanese XXX firm can only handle the matter. Therefore, the items were checked at the Japanese XXX firm. The result was as the item is not been sued your company's item, it is told that iis not proved as XXX firm's item. The targeted item is YYY and ZZZ. I will attach the document sent from XXX firm. Although if the item is proved ...
Japanese → English
We are very sorry for the trouble that there were some damages on the box of the item. As for returning the item, the customer service handles with this. Would you please contact from the below URL? We also would like you to tell us about the packaging on delivery of the item. This item was shipped out from the delivery center. Did you receive the item that was in the brown carton box? Or...
Japanese → English

transcontinents's Public Translations

I apologize for the delayed payment. Log in to bank account is temporarily locked, and currently I'm in process to have it unlocked. I guess the issue will be solved within this week. Or I think I can make payment immediately via PayPal.
Do you have PayPal account??
Japanese → English
I received a message from an upset buyer because tariff was imposed. Also, I received a negative feedback.

Buyer: kreymud

In the past, eBay deleted negative feedback from buyers due to tariff several times.

You can see by checking communication via messages, so please kindly check and delete negative feedback.
Japanese → English
Thanks for your reply.
Do you offer any buyer discount?
Your shop offers a lot of attractive brands, and if I get discount I can sell them in Japan, so I hope to continue buying from you.
I appreciate your kind consideration.
Thank you.
Japanese → English
Sorry for not being able to reply due to time difference between Minnesota and Japan.

I haven't used Microsoft teams, but I think I can use it.
Just in case, will you prepare Zoom or Skype as well?

There is 14-hour time difference between Japan and Minnesota, so considering your schedule, our translator and myself, I'd like to request the following.

1. 6am to 9am, Monday-Thursday in Minnesota time
2. Or after 3pm on Friday, Minnesota time
Japanese → English