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  4. Regarding the fact that pot was excha...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] Regarding the fact that pot was exchanged, it is our mistake. We apologize th...

Original Texts
ポットが交換されていた件ですが、私共のミスで商品説明に記載が漏れてしまい大変申し訳ございません。
返品のご案内の前にご提案なのですが、商品はそのまま所有して頂き、半額返金という方法はいかがでしょうか？
商品の返品はお客様に大変手間をとらせてしまい、かつ時間もかかってしまうためご提案させて頂きます。
もしそれでも全額返品をご希望の場合には、改めて返品方法をご案内いたします。
この度は大変申し訳ございませんでした。お返事お待ちしております。
transcontinents
Translated by transcontinents
About replaced pot, we are very sorry that we failed to mention it in description due to an error.
We'd like to offer before you return it, how about you keep the item as it is and we make half refund?
Returning the item will take your time, and it also takes time so we'd like to offer this.
If you still wish to have full refund, we will inform you how to return it later.
We are very sorry for the inconvenience caused. We will be waiting for your reply.

Result of Translation in Conyac

Number of Characters of Requests:
216letters
Translation Language
Japanese → English
Translation Fee
$19.44
Translation Time
8 minutes
Freelancer
transcontinents transcontinents
Starter
ビジネス文書作成、交渉、輸出入実務の経験があり、ビジネス関連コミュニケーションが得意分野です。
迅速、簡潔で適切な翻訳を心がけています。


I ...

Other Translations From Japanese To English Are Made Public

Please change the item image. Because the tag mentioned in the tile was small in the present item image, I revised the image so that we can see easily. Dear Ms. Maria, Thanks for your reply. Please change the delivered address which we will send the book as below. Also, I want to get Quotation for shipping charge in case of this address. Thanks.
Japanese → English
Thanks for your contact. I am delighted that you could contacted me in such a difficult time. I cannot imagine you came over here and you cannot still go back to France. We are not certain what is the situation going to be. But we have to take measure what we can do for this situation. I pray for recovering from this circumstance worldwide from the bottom of my heart until the problems are...
Japanese → English
The expected target time for recovery when getting in trouble for printing is within the day after tomorrow at the longest. For other troubles, we have set it to within two hours to recover. It is the same as above. We hold a hearing once a year in order to check if there are no shortcomings in security management. We have our head office in Tokyo and a satellite office in Yamanashi in Japan.
Japanese → English
Wanted New Generations To Support Kamitsubaki
Japanese → English

transcontinents's Public Translations

I apologize for the delayed payment. Log in to bank account is temporarily locked, and currently I'm in process to have it unlocked. I guess the issue will be solved within this week. Or I think I can make payment immediately via PayPal.
Do you have PayPal account??
Japanese → English
I received a message from an upset buyer because tariff was imposed. Also, I received a negative feedback.

Buyer: kreymud

In the past, eBay deleted negative feedback from buyers due to tariff several times.

You can see by checking communication via messages, so please kindly check and delete negative feedback.
Japanese → English
Thanks for your reply.
Do you offer any buyer discount?
Your shop offers a lot of attractive brands, and if I get discount I can sell them in Japan, so I hope to continue buying from you.
I appreciate your kind consideration.
Thank you.
Japanese → English
Sorry for not being able to reply due to time difference between Minnesota and Japan.

I haven't used Microsoft teams, but I think I can use it.
Just in case, will you prepare Zoom or Skype as well?

There is 14-hour time difference between Japan and Minnesota, so considering your schedule, our translator and myself, I'd like to request the following.

1. 6am to 9am, Monday-Thursday in Minnesota time
2. Or after 3pm on Friday, Minnesota time
Japanese → English