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  4. Hello. We are very sorry that the it...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] Hello. We are very sorry that the item was at fault. We could not find it...

Original Texts
こんにちは。商品に故障があったとのことで大変申し訳ございません。検品時に気がつく事が出来ませんでした。故障部品のみ取り寄せる事は可能ですが、かなりお時間を要してしまいますし、必ず動作する保証も出来ませんので、残念ですがら今回は返品、返金処理とさせていただきたいのですがいかがでしょうか？ご返信お待ちしております。ご迷惑をおかけして申し訳ありません。
shimauma
Translated by shimauma
Hello.
We are very sorry that the item was at fault.
We could not find it at the inspection.
Although it is possible to order spare parts for replacement, it will take quite a long time and we can not assure you a correct movement after replacement, either.
Would you be able to accept a return and a refund this time?
We look forward to your reply.
We deeply apologize for the inconvenience.

Result of Translation in Conyac

Number of Characters of Requests:
174letters
Translation Language
Japanese → English
Translation Fee
$15.66
Translation Time
about 1 hour
Freelancer
shimauma shimauma
Standard
静岡県出身、ドイツ在住のshimaumaと申します。英⇄日（TOEIC960レベル）、独⇄日（TELC B2レベル）に対応可能です。非ネイティブのブローク...

Other Translations From Japanese To English Are Made Public

How are you Lee? It is good to communicate with you again. As I am out of town on business, I cannot handle it immediately. Have you set up the equipment in the same process as the one in the training? Do you have the document? As for audio, has DirectX been installed? We cannot recognize HDMl card by PC. Is the place where the card point correct? Please check if it is shown on the slo...
Japanese → English
I believe there were two items I ordered, could you confirm for me? Perhaps those two items might be included in one card board box. I am willing to pay for an additional charge if needed.
Japanese → English
I am A who is in charge of LC and logistics in the future. As for the first one sent from Taiwan, as I contacted you before, we are going to send it to warehouse of the holder. Please let me know the holder and the place they are going to sent to. As for the second one sent from Japan on May 21st, please let me know the holder information and the place it is sent to. If you can understand Japa...
Japanese → English
I also thank you for your support over the past 10 years. Your products have made a huge difference in my life. I want to sell your product for as long as possible. The product is still selling well and Japanese customers are very satisfied. Even 10 years later, there is no other product on the market of such high quality. It makes me very sad to imagine this product disappearing from the...
Japanese → English

shimauma's Public Translations

Thank you for your message.

I would like to return the item, not to exchange it.

My customer wanted this item, but it wasn't delivered on time.
I'm sorry to tell you this, although I asked you to check the item and send it in order to avoid any trouble.

Would it be ok if I would return the item to you?

After receiving the returned item, please give me a full refund.

Thank you in advance for your response.








Japanese → English
おくむらさん

我々のメール返信がないことを、残念に思います。
返信がないのは、これが初めてではありません。
我々は常に貴方からの質問に応え、貴方と会社を重んじてきました。
我々の質問を無視するのは無礼です。
特に、これまで１２年以上に及ぶ我々のビジネス関係を考えれば尚更です。
質問に返信されないということは、返信に時間をかける価値が我々に無いということを表すことになります。

お互いに利益を得られるよう、今後は是非メールへの返信をお願いしたいと思います。
返信が前向きな内容でない場合でも、我々を無視されるより大分ましです。

前回のメールに書かれた質問に対する返信をお待ちしております。
English → Japanese
How much would it be if I order ”Carmen kit by Adrie Stoete- HEAD ONLY Limbs set #20”?
As in the attached picture, I would like the doll to have glass eyes in chocolate brown and black baby-like hair made of mohair. (similar to Anming)
The eyes should be made of glass, not acryl.
Japanese → English
Dear I,

For your reference, I'm sending you a transportation to Narita airport tomorrow.

From Tokyo Station

Train A
Departure 13:02 → Arrival 13:57

-About 10 min. by taxi from the hotel to Tokyo station.
-If you take Train A, please go to "Marunouchi-guchi" at the Tokyo station by taxi.
-The platforms are No. 3 and 4 (Basement 5th floor)
It takes about 15 min. to the platforms on foot.
-All seats are reserved.
-All seat are unreserved. (Seat selection is not possible.)
-The nearest station is "Narita Airport Station".
-Check-in counter is at the Terminal 1.









Japanese → English