[Translation from English to Japanese ] Hello, Sorry to say, but i got the package today at the customs-office. Unpac...

This requests contains 539 characters . It has been translated 2 times by the following translators : ( transcontinents , sujiko ) and was completed in 0 hours 7 minutes .

Requested by tokyocreators at 17 Dec 2015 at 15:01 2302 views
Time left: Finished

Hello, Sorry to say, but i got the package today at the customs-office. Unpacked it and switched on: Startup-Screen, -then nothing happens. (see pictures)- it freezes right there. Did you remove something? Shouldnt there a fen start running? The sampler remains silent with the splash screen. I kept it on for ca 1h, nothing happend- When was the last time, the sampler really worked? Do you have some manual or advice for factory reset or something? Please advice- otherwise i have to sent it all the way back to Japan and asl for refund.

こんにちは。すみません、本日税関で荷物を受け取りました。開封してスイッチを入れ、スタートアップスクリーンのあと動きません(写真参照)。そこでフリーズしてしまいます。何か取り除いていますか?ファンが動くと思うのですが?サンプルはスプラッシュスクリーンのままです。1時間つけっぱなしにしても何も起こりません。前回動かしたのはいつでしたか?取説や、工場出荷の状態に戻すなどアドバイスはありますか?日本まで返送して返金してもらわなくても済むよう、アドバイスお願いします。

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