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Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] Thank you for your inquiry. We inquired about connection to iPhone to the ...

Original Texts
お問い合わせありがとうございます。

アイフォンとの接続について、メーカーに聞いてみましたが、アイフォン用のアプリをインストールしなおしてみてくださいとのことでした。

なお、カシオ製品については、アメリカのカスタマーサポートもありますので、そちらにもお問い合わせいただければ幸いです。

アプリのダウンロード先とサポート先のURLは、以下の通りです。

・アプリのダウンロード先のURL

・サポート先のURL

princess_pp
Translated by princess_pp
Thank you for your inqury.

Regarding to connecting with iPhone, we contacted the manufacturer and they suggested that you re-install the iPhone application.
As for the Casio item, we recommend that you contact their customer support in US.
Application downloard URL and the US support URL are as follow:
-Application downloard URL
-US support URL

Result of Translation in Conyac

Number of Characters of Requests:
196letters
Translation Language
Japanese → English
Translation Fee
$17.64
Translation Time
6 minutes
Freelancer
princess_pp princess_pp
Starter

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princess_pp's Public Translations

Can Mr/Ms Sato access the office on public holidays? It would be great if you can book a room for him/he. Or we will get the hotel to arrange it.
Japanese → English
Is this error caused by a license key issue or a member password issue?

・ What should I do if I forget my member password?

The company name has changed. Apart from the company name and email address, everything else is the same as introduced in PI. I have decided to leave the job. Sato will take over and s/he will be contacting you after I leave.
Japanese → English
A customer who purchased the standard license of NVR uninstalled the software for updating purpose. Standard version has been discontinued so the customer installed Enterprise version instead.

・ Can the standard license key be used for the enterprise as well? As the standard has been discontinued, does a user need to do anything to keep using the same licence key in the enterprise?

・ The error message was displayed as attached. To the customer's understanding, this error has occured because s/he forgot his/her "member password".
Japanese → English
Thank you for the $50 refund. Your kind support really helps me.

I have a question reagarding another parcel.

SHIP REQUEST ID OO

The parce mentioned above has not been shipped out yet. It is becoming an issue for me. Could you please contact the warehouse to instruct to ship it out as soon as possible?

I have another quesion. I have been charged $1,115.81 on 25 September 2020. I am worndering what this is regarding to? I am expecting your answer for this matter as well.
Japanese → English