6月６日に到着した商品ですが、身体用ヘッドが動作しなくなりました。
ヘッドについては３ヶ月保証と伺っているので替えのヘッドを送っていただけますでしょうか
保証期間であることを証明するためのFedexの追跡記録は以下です。
交換が必要であれば先にヘッドを返品するので
送り先を教えてください。
替えのヘッドは以下の住所へ送ってください。
商品の発送記録が更新されておりませんが、商品は送っていただけましたか？いつ発送する予定でしょうか
Rating
50
Translation / English
- Posted at 13 Jul 2015 at 05:51
Regarding the item that I received on June 6th, head for the body does not work.
I know that the head has a term of guarantee for 3 months.
Would you send another head as a replacement?
The tracking record of Federal Express for verifying that it is within the guarantee period is as follows.
If I have to exchange it, I will return this head.
Please let me know the address to which I should send back.
May I ask you to send the replacement to the address listed below?
I found that shipment record of the item has not been updated.
When did you or are you going to send it?
I know that the head has a term of guarantee for 3 months.
Would you send another head as a replacement?
The tracking record of Federal Express for verifying that it is within the guarantee period is as follows.
If I have to exchange it, I will return this head.
Please let me know the address to which I should send back.
May I ask you to send the replacement to the address listed below?
I found that shipment record of the item has not been updated.
When did you or are you going to send it?
Rating
52
Translation / English
- Posted at 13 Jul 2015 at 05:53
Regarding the merchandise delivered on June 6, the head for the body stopped working.
Since I was told that the head had a warranty of 3 month, I would like a replacement head sent.
The following is the Fedex tracking number to prove that the warranty period has not expired.
If you need to replace it, please inform me of the shipping address so I can return the head first.
Please ship the replacement head to the following address.
Shipping record of the merchandise has not been renewed but have you shipped the merchandise? When do you plan to ship it?
Since I was told that the head had a warranty of 3 month, I would like a replacement head sent.
The following is the Fedex tracking number to prove that the warranty period has not expired.
If you need to replace it, please inform me of the shipping address so I can return the head first.
Please ship the replacement head to the following address.
Shipping record of the merchandise has not been renewed but have you shipped the merchandise? When do you plan to ship it?
Rating
59
Translation / English
- Posted at 13 Jul 2015 at 05:54
This email is about the product that arrived on June 6. Its head for the human body stopped functioning.
I hear the head has a three-month warranty. Could you send me a replacement head?
Following is a Fedex tracking record that certifies the product is currently on warranty:
If the head needs replacement, I'll return the old head back to you. Please let me know where to do so.
Please send the replacement head to the following address:
The shipment record of the product hasn't been updated. Have you shipped the product? When are you scheduled to ship it?
I hear the head has a three-month warranty. Could you send me a replacement head?
Following is a Fedex tracking record that certifies the product is currently on warranty:
If the head needs replacement, I'll return the old head back to you. Please let me know where to do so.
Please send the replacement head to the following address:
The shipment record of the product hasn't been updated. Have you shipped the product? When are you scheduled to ship it?
