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Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] Thanks for your message. I'm sorry for taking time to understand your problem...

Original Texts
ご連絡ありがとうございます。お客様の問題を把握するのが遅れまして申し訳ございません。
最初にご登録いただいたメールアドレスが特定できなかったため、調査に時間がかかっておりました。
お買い上げいただいたデータのダウンロードアドレスは下記の通りです。
また、カートの仕様上有料パターンと無料パターンを同時注文すると、無料パターンのほうがダウンロードできなくなります。 申し訳ございませんが、無料パターンのみをカートに入れて再度ご注文ください。
また、すべてのパターンはマイアカウントのご購入履歴からさかのぼって再ダウンロードが可能です。
FAQをご参照ください。
ご不便をおかけしたことをお詫びいたします。
またのご利用をお待ちしております。
transcontinents
Translated by transcontinents
Thanks for your message. I'm sorry for taking time to understand your problem.
I could not find the email address you initially registered, that's why it was taking time for investigation.
Download address of data you purchased is as below.
Also, due to cart specification if you order both charged pattern and free pattern at the same time, you will not be able to download the free pattern.
Sorry to ask you this, but please only put free pattern in the cart and order again.
Additionally, all pattens can be re-downloaded on your purchase history in My Account.
Please refer to FAQ.
I apologize for causing you an inconvenience.
I look forward to serving you again.

Result of Translation in Conyac

Number of Characters of Requests:
311letters
Translation Language
Japanese → English
Translation Fee
$27.99
Translation Time
7 minutes
Freelancer
transcontinents transcontinents
Starter
ビジネス文書作成、交渉、輸出入実務の経験があり、ビジネス関連コミュニケーションが得意分野です。
迅速、簡潔で適切な翻訳を心がけています。


I ...

Other Translations From Japanese To English Are Made Public

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I'd like to purchase 432 pcs. Please charge the payment to the same credit card of mine as the last time. Here is a question about the credit card. The expiration date of that card which was registered previously has passed the date, and now the card has been extended for another 5 years. Other than that there is no change as to the credit card number and the card holder's name. Please advise w...
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I paid the shipping fee yesterday. Please wait for a while until the transaction is reflected in your company's account. Thank you sincerely for helping us secure the goods in your warehouse.
Japanese → English

transcontinents's Public Translations

I apologize for the delayed payment. Log in to bank account is temporarily locked, and currently I'm in process to have it unlocked. I guess the issue will be solved within this week. Or I think I can make payment immediately via PayPal.
Do you have PayPal account??
Japanese → English
I received a message from an upset buyer because tariff was imposed. Also, I received a negative feedback.

Buyer: kreymud

In the past, eBay deleted negative feedback from buyers due to tariff several times.

You can see by checking communication via messages, so please kindly check and delete negative feedback.
Japanese → English
Thanks for your reply.
Do you offer any buyer discount?
Your shop offers a lot of attractive brands, and if I get discount I can sell them in Japan, so I hope to continue buying from you.
I appreciate your kind consideration.
Thank you.
Japanese → English
Sorry for not being able to reply due to time difference between Minnesota and Japan.

I haven't used Microsoft teams, but I think I can use it.
Just in case, will you prepare Zoom or Skype as well?

There is 14-hour time difference between Japan and Minnesota, so considering your schedule, our translator and myself, I'd like to request the following.

1. 6am to 9am, Monday-Thursday in Minnesota time
2. Or after 3pm on Friday, Minnesota time
Japanese → English