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Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] Thanks for your message. I'm sorry for taking time to understand your problem...

Original Texts
ご連絡ありがとうございます。お客様の問題を把握するのが遅れまして申し訳ございません。
最初にご登録いただいたメールアドレスが特定できなかったため、調査に時間がかかっておりました。
お買い上げいただいたデータのダウンロードアドレスは下記の通りです。
また、カートの仕様上有料パターンと無料パターンを同時注文すると、無料パターンのほうがダウンロードできなくなります。 申し訳ございませんが、無料パターンのみをカートに入れて再度ご注文ください。
また、すべてのパターンはマイアカウントのご購入履歴からさかのぼって再ダウンロードが可能です。
FAQをご参照ください。
ご不便をおかけしたことをお詫びいたします。
またのご利用をお待ちしております。
transcontinents
Translated by transcontinents
Thanks for your message. I'm sorry for taking time to understand your problem.
I could not find the email address you initially registered, that's why it was taking time for investigation.
Download address of data you purchased is as below.
Also, due to cart specification if you order both charged pattern and free pattern at the same time, you will not be able to download the free pattern.
Sorry to ask you this, but please only put free pattern in the cart and order again.
Additionally, all pattens can be re-downloaded on your purchase history in My Account.
Please refer to FAQ.
I apologize for causing you an inconvenience.
I look forward to serving you again.

Result of Translation in Conyac

Number of Characters of Requests:
311letters
Translation Language
Japanese → English
Translation Fee
$27.99
Translation Time
7 minutes
Freelancer
transcontinents transcontinents
Starter
ビジネス文書作成、交渉、輸出入実務の経験があり、ビジネス関連コミュニケーションが得意分野です。
迅速、簡潔で適切な翻訳を心がけています。


I ...

Other Translations From Japanese To English Are Made Public

We have decided to add the following descriptions on our shop page for guitar picks which are made in countries outside Japan as per your valuable opinion. - Without factory shield - Shipment with our original bubble wrap Since many Japanese people do not attempt to sell fake items, we have not noticed that our selling method may make our customers worry about the possibility until we r...
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TV audience state has been greatly changing. Smart phone's popularity makes TV audience places are varied too. To meet Japanese audience environment from CATV by digital broadcasting, we developed A. It enables to receive from anywhere in the house. In Japan, as specification, A and B are standardized in white color. It is a best selling item over 10,000 pieces per year because of its hig...
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If you try to create an account at the EU top page, the following capcha message is shown.
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I have evidence of the additional shipping charges in the form of images, and there are records of the product being returned. I have not received the package. Please check the images. The additional shipping charges are not my responsibility. Please issue a refund. Even if you refuse, there is a record, and if I report it to eBay or PayPal, the refund will be granted.
Japanese → English

transcontinents's Public Translations

I apologize for the delayed payment. Log in to bank account is temporarily locked, and currently I'm in process to have it unlocked. I guess the issue will be solved within this week. Or I think I can make payment immediately via PayPal.
Do you have PayPal account??
Japanese → English
I received a message from an upset buyer because tariff was imposed. Also, I received a negative feedback.

Buyer: kreymud

In the past, eBay deleted negative feedback from buyers due to tariff several times.

You can see by checking communication via messages, so please kindly check and delete negative feedback.
Japanese → English
Thanks for your reply.
Do you offer any buyer discount?
Your shop offers a lot of attractive brands, and if I get discount I can sell them in Japan, so I hope to continue buying from you.
I appreciate your kind consideration.
Thank you.
Japanese → English
Sorry for not being able to reply due to time difference between Minnesota and Japan.

I haven't used Microsoft teams, but I think I can use it.
Just in case, will you prepare Zoom or Skype as well?

There is 14-hour time difference between Japan and Minnesota, so considering your schedule, our translator and myself, I'd like to request the following.

1. 6am to 9am, Monday-Thursday in Minnesota time
2. Or after 3pm on Friday, Minnesota time
Japanese → English