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[Translation from Japanese to English ] I regret for the delay in the arrival of the item. As I checked the tracking...

Original Texts
商品の到着が遅れており、大変申し訳ございません。
下記の日本郵便の追跡サイトからトラッキング番号をいれたところ、4/27から「Arrival at inward office of exchange」にて保管中のようです。
お手数をおかけしますが、最寄りの郵便局にTELしていただき、下記のトラッキング番号を伝えていただき、EMS便の到着がいつ頃になるかお問い合わせいただけませんでしょうか?
国外からの問い合わせだとかなりお時間を要してしまいます。
Translated by stade
I must really apologize for delay of our product.
Tracking on Japan Post site shows it has been in storage at Arrival at inward office of exchange.
I was wondering if you could call the nearest post office , tell the number of tracking and ask when our product is sent to you by EMS?
It would take a lot of time to ask from abroad.

Result of Translation in Conyac

Number of Characters of Requests:
222letters
Translation Language
Japanese → English
Translation Fee
$19.98
Translation Time
34 minutes
Freelancer
stade stade
Starter