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  4. Hello. I have confirmed it with DH...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] Hello. I have confirmed it with DHL in Japan. I will tell you a response ...

Original Texts
こんにちわ。

私は日本のＤＨＬへ確認を行いました。
ＤＨＬからの回答を報告します。
商品に対して関税が発生している為、商品の配送がストップしているとの事でした。
商品を動かす方法としては、関税を支払う必要があります。
申し訳ありませんが、下記ＤＨＬカスタマーセンターへ電話して確認を行っていただけますか？
ＤＨＬカスタマー電話番号

上記カスタマーへ電話していただき、追跡番号を言っていただければ手続きができるとの事でした。
お手数おかけして非常に申しわけありませんが、ご対応宜しくお願い致します。
eggplant
Translated by eggplant
Hello.

I have confirmed it with DHL in Japan.
I will tell you a response from DHL.
They said that the product shipment had been stopped due to customs imposed on the item.
As a way to work it, you have to pay customs.
I am sorry to trouble you, but could you call the following DHL call center and confirm it?
DHL telephone numbers

If you call the above customer center and tell the tracking numbers, you could proceed it.
I am quite sorry to bother you and I appreciate your cooperation.

Result of Translation in Conyac

Number of Characters of Requests:
240letters
Translation Language
Japanese → English
Translation Fee
$21.6
Translation Time
11 minutes
Freelancer
eggplant eggplant
Starter

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eggplant's Public Translations

(1) Dial "171". A guidance is going to be played.
(2) Push "2" if you need to play. A guidance is going to be played.
(3) Input "045-222-6467"(Cosmo Global Kids' phone numbers).
(4) A message is going to be played.

In the case of a warning declaration(Notice regarding earthquakes, tsunami and flood in advance)

Stop nurture immediately, and close temporarily until the declaration is called off. (if possible, we'll contact you via Contact App, so please come to pick up your children)
Japanese → English
In the case of huge disasters, there may be possibilities that your phones and mobile phones don't work and you have difficulties in confirming your children's safety, and the whole lifeline stops. If you can't contact us and confirm the current situation, please come to pick up your children as soon as possible.(Please come to the second evacuation area if your children aren't inside the nursary school.)

"How to use Disaster Emergency Message Dial"
When disasters happen, you can record your message(e.g. your evacuation area) to Disaster Emergency Message Dial "171". Parents can listen to it if you follow the following steps.
Japanese → English
Thank you for your inquiry.
As for a warranty, it's valid only within Japan, so we're keeping it.
We can send it to you.
As for a manual, we checked it in shipping, and we've sent it to you.
We attached the PDF file of the manual.
Could you confirm again referring to this file?

Thank you for your reply.
Then we will send you the warranty.
Please wait for a while.
Japanese → English
I'm sorry for my late reply.
I had gone to a business trip to Tokyo after I came back to Japan.
Thank you for my stay in Vietnam. As for your question about items, it's all right even if it has no plain packing. Please send it to Kansai International Airport by air soon. I hope for an estimation regarding the merchandise price and shipping fee.
Japanese → English