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  4. We are sorry for having made you wait...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] We are sorry for having made you wait. The product was shipped on January 18...

Original Texts
お待たせしまして大変申し訳ございません。

商品は１月１８日に発送済みです。

トラッキングを確認しました。
商品は、１月２８日にあなたの国に到着しています。
そして、１月２８日に国際郵便交換局から発送となっていますので、
もう少しであなたの元に届くと思います。
もう少しお待ちいただけると幸いです。

もしキャンセルをご希望でしたら全額返金させていただきます。
その場合、届いた商品を受け取り拒否してください。
そうすれば、私宛てに商品は送り返されます。
ご返信お待ちいたします。
hiro612k
Translated by hiro612k
We apologize for the delay.

Your product has been shipped on January 18th.
We confirmed the tracking.
The product arrived in Japan on January 28th.
It shows that International Mail Exchange has shipped your product on January 28th so you should receive it soon.
We appreciate your patience.

If you would like to cancel the product, we will make a full refund.
Should you choose to do so, please reject the package you when it arrives.
It will automatically be shipped back to me.
I'm looking forward to your response.

Result of Translation in Conyac

Number of Characters of Requests:
228letters
Translation Language
Japanese → English
Translation Fee
$20.52
Translation Time
5 minutes
Freelancer
hiro612k hiro612k
Starter

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I would like to buy this item, but would it be difficult for you to ship it to Japan now? I am terribly sorry for having made an inquiry despite there are a lot of damage due to COVID-19. In Japan, everyone has been puting a voluntary ban on going out, but the sales is conducted on-line.
Japanese → English

hiro612k's Public Translations

A. The product will be shipped from Japan. If it's quick, it would take 10 days. If it delayed, it would take around 20 days.
Scheduled delivery date is shown on the product's order history. We will deliver the product within promised date.

Q. Can I change the shipping information such as my address?
A. We are afraid we do not accept the change after the shipment.

Q. I received the bill for the customs duties.
A. We will pay all the customs duties. Please let us know your order number, the customs number and total cost.

Please wait a little longer for the product's arrival.
Japanese → English
Thank you for contacting us.
Normally, it should have passed the customs on December 7th and arrived on December 9th but due to the delay in the customs office, the package delivery has been delayed already 6 days.
Once the product clears the customs, it should arrive 2 days after.
We appreciate it if you could wait a little longer for your product.
Also, if you would like to cancel or request a refund, please let us know. We will explain the method then.
Thank you.
Japanese → English
1st picture : "Birthday&Marriage"
It was Dancer Kazuki's birthday and Shingo was getting married, so we celebrated them during the break time of the rehearsal.
If you look at Dancer Puri who is on the left side of the picture, you can tell how fun the celebration was. Puri is a reliable person and he planned this live performance together with me.

2nd picture : "3 days moon"
Starting from the left, a harvest moon, a super moon and since the moon next day was beautiful as well,
Japanese → English
*If the delivery of the album released on 11/4 has not been completed when shipping the live video product which will be released on 12/2, special feature will not be applicable.
*We cannot make a refund if customer could not receive the product for their personal reason.
*Quantity of the special feature is limited. So the limited time offer lasts until Tuesday noon on 11/10/2015 at the longest but as soon as the special feature is sold out, we will finish the limited time offer.
Thank you for your understanding.
Japanese → English