[Translation from Japanese to English ] Thank you for your message. Another buyer reported to us that this product wa...

This requests contains 168 characters . It has been translated 2 times by the following translators : ( mini373 , eday ) and was completed in 0 hours 6 minutes .

Requested by kazusugo at 31 Jan 2015 at 12:45 1284 views
Time left: Finished

ご連絡ありがとう。アメリカの税関で、この商品が止められてしまい、届いてないとのご申告を別のバイヤーよりもらいました。原因がわからず、調査にお時間がかかるので、先に購入されたバイヤーの方全員に返金いたしました。商品はお手元に届きましたでしょうか?届いていなかったとしたら、大変申し訳ありません。もし、届いていても、返金の必要はありません。

Thank you for contacting me. I've heard from another buyer that the product got stuck at the American custom. Because I don't know the reason and it is going to take a long time to investigate so I've issued refunds for all buyers who bought it earlier. Have you received the item? I apologize if you haven't. Even if you received it there's no need for you to refund.

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