ご連絡ありがとう。取引に満足いただけず、残念に思います。純正のキャップではなく、白いリアキャップは入ってませんでしたか？こちらで発送時には確認したのですが申し訳ありません。お詫びの気持ちとして、些少ですみませんが、15USDを返金させていただきたいと思いますが、いかがでしょう？ よろしく
Rating
50
Translation / English
- Posted at 29 Dec 2014 at 08:24
Thank you for contacting us. We apologize that you are not satisfied with our business.
You said that not a pure cap but a white rear cap was not included.
We checked it before sending. We apologize to you again.
Although it is a small amount, as our apology, may we ask you to refund the 15 US dollars?
We appreciate your understanding.
You said that not a pure cap but a white rear cap was not included.
We checked it before sending. We apologize to you again.
Although it is a small amount, as our apology, may we ask you to refund the 15 US dollars?
We appreciate your understanding.
Rating
50
Translation / English
- Posted at 29 Dec 2014 at 08:24
Thank you for your contact. I am so sorry that you are not happy. Wasn't there a white rear cap, not a genuine cap? I had checked when I ship it, but so sorry. For my apology, it might be a small amount, but will you accept USD$15? Please reply. Best regards,
