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[Translation from Japanese to English ] Thank you for contacting us. We apologize that you are not satisfied with our...

This requests contains 144 characters . It has been translated 2 times by the following translators : ( sujiko , mikang ) and was completed in 0 hours 8 minutes .

Requested by kazusugo at 29 Dec 2014 at 08:16 1335 views
Time left: Finished

ご連絡ありがとう。取引に満足いただけず、残念に思います。純正のキャップではなく、白いリアキャップは入ってませんでしたか？こちらで発送時には確認したのですが申し訳ありません。お詫びの気持ちとして、些少ですみませんが、15USDを返金させていただきたいと思いますが、いかがでしょう？ よろしく

Thank you for contacting us. We apologize that you are not satisfied with our business.
You said that not a pure cap but a white rear cap was not included.
We checked it before sending. We apologize to you again.
Although it is a small amount, as our apology, may we ask you to refund the 15 US dollars?
We appreciate your understanding.

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