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Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] On Amazon’s system, the shipping for 1 item includes the weight of the produc...

Original Texts
amazonのシステム上、１個の送料に商品の重さ＋送る箱の重さが含まれています。
今回大量にご注文をいただいたので実際の重さとamazon上の重さが大きく異なり送料が高くなっていました。
○○ドルかかっているようになっておりますが、実際は、まとめて発送すると約☓☓ドルぐらいでしたので△△ドル返金しています。
amazonのシステム上、購入前の送料の調整ができずこのような方法を取らせていただきました。
商品は全て発送が完了しておりますのでご安心ください。
何卒よろしくお願い致します。
[deleted user]
Translated by [deleted user]
In the Amazon system, the shipping cost for one item includes weigh of an item and a package.
Since you ordered a large amount this time, the weigh was largely different from actual one, making the shipping expensive.
It says like ○○ dollars. But when I shipped them all at once, the cost was about ☓☓ dollars, so I refunded △△dollars to you.
I could not adjust the shipping cost in advance because of the Amazon system, so I chose this method.
Please be assured that the all shipping has completed.

Thank you for your cooperation.

Result of Translation in Conyac

Number of Characters of Requests:
238letters
Translation Language
Japanese → English
Translation Fee
$21.42
Translation Time
41 minutes

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Thank you for sending the pictures. Other customers have showed similar messages, and there were inquiries that refund was not possible. It's likely that there is an issue in the ○○ system. I'll check with ○○ ASAP, then contact you again once it's done. We are sorry to have caused you this inconvenience.
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[deleted user]'s Public Translations

Thank you for your contacting.

To repair the product you bought, you need to send it to our office in Japan.
But it might cost a lot according to the situation of damage and international shipping cost is also incurred. When we think these conditions, it will cost more than the expense of the product.
In addition, it may be a case that it can't be repaired in a manufacturer in Japan.

We are very sorry for not being your help.
If you understand these notes and would like to repair, please notice your address below.

Best regards,
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Thank you for your contact. I sent a message below from the resolution center on August. Have not you asked to the nearest post office yet?
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