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[Translation from English to Japanese ] All items are brand new and unopened when I ship them. We do not open the box...

Original Texts
All items are brand new and unopened when I ship them. We do not open the boxes under any circumstances or they would not be brand new. I sell to many buyers and you appear to be the only one ever to have issues. I am wondering if your buyers maybe are not having issues I will call my in house rep today and double check but I have sold well over 200 of them since July 1st and nobody but you has an issue or problem.

I contacted Vitamix and they said the only known issues they have of this happening is during international forwarding which they reminded me is not aloud. Do you insure you shipments? I have insurance to the destination but once its forwarded it does not carry it over Seas? How can I help you ?

kesuyo
Translated by kesuyo
配送したときには全アイテムは未開封で新品でした。我々はどんな事情でも箱を開封していませんし、もしくは新品ではなかっただろうと思います。多くのバイヤーに販売を行ってきましたが、この問題に関してはあなたが初めてです。あなたのバイヤーはおそらくこの問題にはあっていないだろうかと思います。本日繰り返し家に電話し、ダブルチェックを行いますが、７月１日から200以上販売を行っていますが、あなた以外にはこの事柄もしくは問題が発生したことがありませんでした。

Vitamixに連絡を取りましたが、唯一把握している点は私に知らせた国際転送間には問題の報告はなかったとのことです。配送に関して保証していただけますか？配送先への保険には加入していますが、一度転送されると海外には配送されないのではないですか？どう手助けしましょうか？

Result of Translation in Conyac

Number of Characters of Requests:
714letters
Translation Language
English → Japanese
Translation Fee
$16.065
Translation Time
about 2 hours
Freelancer
kesuyo kesuyo
Starter
I'm a scientist who works in France. Thanks to work, I'm good at using scient...

Other Translations From English To Japanese Are Made Public

hello is it possible to buy it now?? what ist your price inkl. shipping to austria? i can pay via paypal we dont need e b a y . thanks for answer me.
English → Japanese
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English → Japanese
This is correct. 3 models in one parcel. Only thing you need to do is send another €219.- to my Paypal account calsito@home.nl and I will send you these 3 models asap. Just let me know if you want the models fully insured or like I always sent to you as a gift with low value. Normally always everything goes well but in case I send low value, the parcel is not insured so no refund or insurance ...
English → Japanese
I have took the liberty and already filled out some parts of the import questionnaire, could you kindly fill in the gaps? Could you also provide me with the following: Amazon summary report for period 02/21 to 04/21. You can find them here: Click Reports – Payments – Date Range Reports – Generate Report – then select a Summary report. 2. Please confirm if you use any alternative 3rd par...
English → Japanese

kesuyo's Public Translations

J'ai reçu un pack aujourd'hui.
Merci d'envoyer rapidement.
Il y a 3 différences de mes ordres.
Le pack inclus 20 g500 (SAO 1), mais pas G502 (SaO2).
Si vous n'avez pas G502 disponible, s'il vous plaît envoyez-moi la prochaine fois.

Un autre est sans G913 (jojo) dans le pack.

La dernière est que je trouve D6794 (SAO2 Blu-ray) au lieu de D6795 (SAO2 DVD) J'ai commandé.
Merci d'avance.

Cordialement,
Japanese → French
We confirmed your negative feedback. We are really sorry to make you disappointed. Again, we are really sorry for that.
We couldn't find same products although we searched music shops across Japan. We continue to search and if we could find it, we'll surely inform you.
Here, this is our proposition.
It is crucial issue for us to have a negative feedback in ebay. Could you change your nrgative feedback into positive feedback? If you agree this, we'll refund ＄＊ for apologizing your inconvenience.
Japanese → English
Thank you for your contact.

We pack each item carefully so that these can keep their form.
As you might knew, the fee of EMS will be decided by the wight.
Therefore, we ask you the fee as displayed in the page of the item.

If you would like to reduce the fee, we could pack it folding. Is it good for you?
Is it ok for you to pack it simply?

In that case, we can discount the shipping fee until 40 dollars.

Please let me know your opinion because it would be good chance to hear from you.

We can try to find better way for each other.
We are happy that you bought it.
Japanese → English
こんにちは。
このレンズについて興味があるのですが、型について詳細を知ることが出来ますか？もし可能であれば、その写真でかいたものを頂けますか？
決定するまえにより詳細を知ることができると幸いです。
それでは、失礼します。
English → Japanese