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[Translation from Japanese to English ] Apologies for our belated reply. We do not mind if your reply will be made...

Original Texts
お返事が遅くなりました。

7/17日以降でもお返事は構いません。
そして、修理との事ですが・・
当方もしっかり確認し発送しました。
出来れば、現状を把握したいので返品の程お願いします。
こちらで配送業者に調査依頼も出してしまいました。

あと、そちらで配送業者に壊れていた事だけお伝えください。
（ダメージレポート）

そうすれば、ご返金もスムーズです。
この度はご不便おかけしました。

それでは、ご連絡お待ちしています。
ryojiyono
Translated by ryojiyono
I am sorry for my late response.

It is OK for me to receive your reply after July 17.
Regarding to the repairing, I would like to highlight that I made sure when we shipped out, and thus I would like to know the condition when you received it.
For this reason, please send it back to me. I have also arranged investigation to the forwarder.

I would also like you to inform the damage to the forwarder, making damage report.

In this way, refund will be done smoothly.
Again, it is apology for inconvenience.

I look forward to hear from you.

Result of Translation in Conyac

Number of Characters of Requests:
199letters
Translation Language
Japanese → English
Translation Fee
$17.91
Translation Time
7 minutes
Freelancer
ryojiyono ryojiyono
Starter (High)
英検1級。 TOEFL623。 TOEIC 975。

Other Translations From Japanese To English Are Made Public

We thank you for using our store this time. With regard to your inquiry: We have enough Kamen Rider stocksso we can serve your wholesale needs. We would like to send you our price list for now. Please contact the email address in the attached picture once. Hoping for your kind response. Can we respond in Japanese in future messages?
Japanese → English
Hello, we have passed for 15days since the notice of your last email, would it be necessary more time to complete shipping item to Japan?
Japanese → English
I also enjoy volunteer activities outside of work. My relationship with Company Y began only as a starting point, however every year I took time to prepare and go to Miyagi Prefecture to support the actual event day. I distribute lunch with the locals at the aid station where the bicycle riders can stop. We also recruit riders and hold programming classes at Ishinomaki University. ...
Japanese → English
Hello. I purchased your item to get the code number. As I think the attached t-shirt is just a privilege, please let me know the valid code number immediately, and I will assume that this transaction is completed after I use the code. Thank you and best regards.
Japanese → English

ryojiyono's Public Translations

I purchased this item from the online shop called ●●.
The below is the link to this online shop.

URL..

There is no reply from the shop by e-mail after placing order, however, you can confirm the order detail from their web site, order status page, by inputting order number and zip code.
I have uploaded the copy of my order page.
Please change the status of ordered item from in review to ready to send.
Japanese → English
2017年1月30日いただきましたご注文での3つの不良品の代替品は次の出荷にて送付させていただきます。
ですので、今回は割引をする必要はありません。

しかし残額を相殺されたいのであればそうしていただいて結構です。
今回のコンテナは現在の注文分で満載となるので、追加の混載の余裕はありません。

輸出者はこの出荷で代替品を送ることができ、かつこの商品は輸出者が道具を発送するのと同じ時期に修理することができます。
しかし、今回はそれは不可能です。なぜなら輸出者がこのクレーム費用の半分を請求しているからです。
以上、この不利なつり合い分を含んだ請求書を送付しますのでご参照ください。
English → Japanese
It will be completed with the following 3 steps.

1. I apply for the import permission of Li-Battery to DHL - Done
I have done it today. They say it will take a week to complete registration.
Unless the registration is completed, they will not accept.

2. Label the attached one on the carton
Print the attachment with the size of 120x110mm or larger, then label on the carton box

3. Prepare MSDS
DHL will ask MSDS documents when accepting the shipment.
Do you have one for Li-Battery?
I will highly appreciate it if you could prepare by your side.
Japanese → English
Hello Samuel

I am sorry to write you back late regarding to the 〇〇 on the other day.
We did not sent the money because it would be delayed due to Chinese new year holiday.
I am sorry for your preparation for us.
I thank you for your understanding and I will talk to you after Chinese new year.
Japanese → English