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[Translation from Japanese to English ] I have ordered a wrong item, so I would like to cancel it. However since i...

Original Texts
私は商品を間違えて注文してしまいました。
注文をキャンセルしたいです。

しかし、すでに商品は発送済みとなっているので、こちらでキャンセルすることができません。
商品が指定した住所に届く前に、注文のキャンセルをして頂きたいです。
つまり、そちらの方で商品の配送を止めて欲しいということです。

私が提供できる情報は下記のとおりです。
注文番号：yyyyyyyy
追跡番号：xxxxxxxx

よろしくお願い致します。
acdcasic
Translated by acdcasic
Hello,

I ordered a wrong item by mistake and want to cancel the order.

The order status is, however, already marked as shipped and I have no way to cancel it. Would you please cancel it before it arrives at the shipping address? It means that I would like you to stop the delivery on your end.

What I can provide is as follows:
Order number: yyy
Tracking number: xxx

Thank you in advance for your support.

Regards,

Result of Translation in Conyac

Number of Characters of Requests:
197letters
Translation Language
Japanese → English
Translation Fee
$17.73
Translation Time
6 minutes
Freelancer
acdcasic acdcasic
Standard
こんにちは、遠藤です。日⇔英訳対応が可能なバイリンガルで、翻訳歴は5年です。米系メーカー勤務のエンジニアで、カナダに駐在しマーケティングに従事した経験もあ...

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acdcasic's Public Translations

For sure we ship brand-new, unopened items and inspections are done in Japan. having said that, if there's any issue on our items, we refund immediately. Since it may be a damage in transit, we are making a complaint to the shipper in your country. Would it be possible for you to take some photos of the item as an evidence?

Thank you for your cooperation in advance.
Japanese → English
To whom it may concern,

This is S from X. We are studying a new product development with your products. Can we purchase three pieces of colored [商品名] (about between 13 and 15 inches) for our prototyping? In addition, when we mass-product our products and order around 1,000 pieces of [商品名], how much will the unit price be?

Thank you in advance for your cooperation.

Kind Regards,
S <= 依頼者様のお名前
Japanese → English
（本日の）注文の送付先住所を修正しました。添付ファイルでご確認できます。

（ご指摘の）CRC16-1の価格（49.95 EUR）は、正しいです。以前のご注文のときは、古い製品だったために多少値引きしたのだと思われます。しかしながら、現在は、生産中止品に値引きの対応をしておりません。したがって、この価格（49.95 EUR）が現在の正しい価格となります。

（訳注：この返信の前の依頼者様の送信内容も翻訳していましたので、話の流れから類推できる補足を括弧がきで記載しています。）
English → Japanese
(間違えたのが依頼者さまなのか相手先なのか少々不明確ですが、依頼者さまが間違えたという前提で約させていただきます。)

Hello,

I am sorry but I put a wrong shipping address on the order I placed today. I removed the shipping address with my name that was registered on the B2B shop.
Can you please send the item(s) to the below shipping address as usual?

Ryota Hayakawa
REST Hammock
Yachio-machi 1-Chome 9-21 Rm.3
Gunma-ken
Takasaki-City, 370-0861
Japan
T: +81-27-388-1844
E: support@hammock-rest.com

Thank you for your cooperation.

Kind Regards,
Japanese → English