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  4. Please accept our deepest apologies f...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] Please accept our deepest apologies for having made you gone through this ver...

Original Texts
この度はこちらのミスであなたに残念な思いをさせてしまい大変申し訳ありませんでした
あなたの怒りと不安はごもっともです

我々はすぐに購入金額の全額を返金させて頂きます
またもし荷物が到着した場合はそのまま（無料で）受け取って頂いて構いません
税関でのストップは我々のコントロール外の問題です
しかし今回のケースでは我々があなたへ追跡番号を伝え間違うというミスがありあなたに迷惑を掛けしました
我々はこの問題を重く受け止めています
以上の事から我々の最大限の謝罪を受け取って頂けましたら幸いです
[deleted user]
Translated by [deleted user]
We are very sorry for the inconvenience that we made you disappointed.
I truly accept your anger and concerns.

We will refund you the total amount immediately.

Also if you receive the package, you can keep it for free.

Problems at the custom are out of our control.
But this time, we told you the wrong tracking number so that we cause this inconvenience to you.
We take this matter seriously.
We would appreciate you if you could accept our biggest apology.

Result of Translation in Conyac

Number of Characters of Requests:
238letters
Translation Language
Japanese → English
Translation Fee
$21.42
Translation Time
12 minutes

Other Translations From Japanese To English Are Made Public

Willie, Thank you for your reply. Please then send a credit card link and PayPal line both of them. If I cannot pay with the credit card link, I will pay by PayPal card link. Thank you.
Japanese → English
Is it possible to dispatch the purchase with this site to Japan? In addition are also possible VATOFF and exemption from taxation? Thank you for your answer.
Japanese → English
Thank you for your message and your support last year. I hope our business relationship will continue this year as well. Here are two questions for you: 1. In your email, it was mentioned that no shipping fee is charged to the unshipped kit ordered in December. Would those remaining kits of the order be subject to the shipping fee as well? 2. I would like to newly place an order for your...
Japanese → English
The item, ASIN CODE:B08WRCGZYQ, is sold with different contents from its item image by the seller below. Though this item is a set of four books, this seller sells only three books. Therefore, the price is lower than ours (four books). In addition, we are worry about negative customer reviews as the product details are not correct. Is such a sale method can be allowed?
Japanese → English

[deleted user]'s Public Translations

It's been a while.
How have you been?

Have you ever made "toddler Chanelle by Jannie De Lange" before?
If the answer is yes, I would like to see some pictures of it.

I'm not in a hurry, so that would be great if you could check that out for me when you have time.
Japanese → English
I got an email from Hannah.
Thank you for your help.

Thank you for your email and for confirming the amount during your busy time.

I have read the email from HMRC.
I recently did pay the VAT return which is attached to this email.
But I wonder where this £1883.68 come from?
Is this the VAT return from last year July 20? Not this year?
Japanese → English
For sorry for contacting you again.
I had to contact you because I can not reach Hannah.
I noticed a mistake when I was trying to make a payment.
I asked her about it but she doesn't answer.
Also I have a question about the amount I have to pay.
I have to contact HMRC by 11th of September.
Please have her to look my email.
Or would it be possible if you could contact HMRC and ask them to extend the payment due until the problem is solved?
Sorry for the inconvenience but I appreciate your help.
Japanese → English
我々の桜はもう小さな花が咲いてます。変なタイミングだけど今年下半期の幸運として捉えようと思います。
English → Japanese