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Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] Thank you for the message. Isn't it arrived yet since we've already shipped ...

Original Texts
メッセージありがとうございます。
商品については配送させて頂きましたが届いてませんでしょうか？
こちらでも確認させていただきます。
もし届いてない場合返金の方対応させていただきます。
h-gruenberg
Translated by h-gruenberg
Thank you for the message.
Isn't it arrived yet since we've already shipped the merchandise out.
We will check it as well.
We will refund your payment if it's not arrived.

Result of Translation in Conyac

Number of Characters of Requests:
88letters
Translation Language
Japanese → English
Translation Fee
$7.92
Translation Time
6 minutes
Freelancer
h-gruenberg h-gruenberg
Starter
こんにちは。映画、一般、ビジネス、航空関係、ファッション、女性一般、翻訳します。その他いろいろな分野お気軽にご相談ください。航空会社に10年勤務。結婚、渡...

Other Translations From Japanese To English Are Made Public

■Size Length :130cm, Width: 64cm, Width of Sleeves: 36cm, Opening of Sleeves: 36cm, Collar width: 6cm ■Fabric Polyether 100% ■Made in China
Japanese → English
Do you mean that the items was shipped with the previous shipping label on? If so, it is impossible to track it. It is such a terrible response. It was their fault in scanning. If the item is sent back to you without being delivered to me, please do make a complaint with them. I do hope the item will arrive as soon as possible.
Japanese → English
It's been a while. I previously made a purcase here. If I'm going to buy 3 sets of Phenacite, at $156.60 including shipping, can the order be sent with EMS? I want the most beautiful, transparent stones that you have. If it is possible then I'd like to place an order. I'll be waiting for your reply.
Japanese → English
Hello, I tried to make a payment through PayPal, but I couldn't as it showed an error when I entered Japanese address. Could you please change the setting of PayPal? Thank you for your support.
Japanese → English

h-gruenberg's Public Translations

Thank you for contacting us!
Please return the item that has defect to the address below.

When you 're done with the procedure, email us with the picture you take of the invoice of the shipping cost for the return.

We will ship the new item and refund the shipping cost after we confirm it.

Or, we refund whole amount which is price for the item and return shipping cost.

Please let us know which do you prefer.

We're so sorry that we caused a trouble for you.

We're waiting for your response.
Japanese → English
You can return the merchandise even you don't like the color. Please note that the shipping cost for the return will be customer's responsible. There will be no any other cost other than that once you send us back the merchandise with all the accessories. Please also be informed that we might charge you if there are any missing parts, scratches or in case of clear sign of usage on the return item.
Japanese → English
We have contracts with several distributers. We also run own EC site makes our sales channel wide range. So we compare the theoretical value on the book and the actual stock daily.
We are making effort to make sure sending all the orders to our customers by counting the theoretical value on the book and actual stock monthly.
Regarding of high cost items, we store them in the different place from the other items to count them daily in order to prevent them from stolen.
Japanese → English
I want to move the license to the other site from the site that I was using this plug-in before, however I couldn't do so.
I deleted the license from the site I was using the plugin at.
When I deleted the license, the message below displayed.

Error message occur when I punch in the license key at the new site.
Please give me a support ASAP.
Japanese → English