Notice of Conyac Termination

[Translation from Japanese to English ] Amazon said I have to pay all the money back because I can't give the evidenc...

This requests contains 331 characters . It has been translated 4 times by the following translators : ( ekyab , andychan29 , eggplant , yuko_kubodera , asami0721 , renay , mika_t ) and was completed in 0 hours 17 minutes .

Requested by takishinya at 27 May 2014 at 11:28 3545 views
Time left: Finished

アマゾンは、バイヤーへの全額返金の根拠は配達の証明ができないからだと言った。
私は今USPSとJapan Postに配達の証明を請求している。後日添付し渡せるだろう。
これには受領者のサインが添付されているので、配達の完全な証明になる。

しかしその事を主張すると、アマゾンはまた新しい事を言ってきた。配達の遅れはポリシー違反だから返金したという。
だかそれはポリシー違反ではないとアマゾンの違う部署で回答された。[Case 201941761]

Amazon said I have to pay all the money back because I can't give the evidence for the delivery.
I made a request to the USPS and the Japanese Post for the evidence for the delivery to the USPS and the Japanese Post, so I can give it soon.
It has the signature of the receiver, so it will be a perfect evidence.

However, I told about it to Amazon and they said something they didn't tell me before. They say I have to pay in full because I violated the user policy, even though I asked the different department of Amazon about and they told me that what I did is not considered as a violation of the user policy.

そして私はA-to-zクレームが発生する前にアマゾンに配達遅れについて聞いている[Case 201338791]
その際も問題があるとは言われなかった。
発送までの時間も、問題なかった。

もう一度教えてほしい。
全額返金の根拠は何か?

And I asked Amazon about the delay of delivery before the A-to-Z claim occurred. [Case 201338791]
At that time the answer is that there is no problem.
And shipping was done in time.

Please tell me once more what is reason for refunding the full price.

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